Twitch · 1 day ago
Sr. Product Manager, Onboarding & Safety
Seattle, WA
Full-time
Hybrid
Senior Level, Lead/Staff
$136K/yr - $235K/yr
8+ years expTwitch is the world’s biggest live streaming service, with global communities built around gaming, entertainment, music, sports, cooking, and more. They are seeking a Senior Product Manager to lead onboarding and safety initiatives, ensuring user safety while enabling seamless platform access. This role requires expertise in trust & safety product development and involves collaboration across various teams to protect users and drive platform growth.
GamingMedia and EntertainmentSocial MediaVideoVideo GamesVideo Streaming
Responsibilities
Own and develop account-related features that drive both growth and user safety across all user segments
Design and implement complex user flows for age assurance, parental controls, and passwordless authentication experiences
Ensure compliance with global safety and health regulations including COPPA, GDPR-Age, UK Age Appropriate Design Code, and emerging legislation
Lead strategy for age verification and minor protection features, setting the standard for how Twitch protects young users
Balance user friction with necessary data collection to optimize for both safety outcomes and platform growth
Drive platform health through strategic account management decisions that impact millions of users
Partner closely with community product, design, engineering, legal, policy, trust & safety, and data teams to deliver comprehensive solutions
Translate complex regulatory requirements into actionable product requirements and elegant user experiences
Qualification
Required
8+ years of product management experience, with at least 4 years focusing on trust & safety, community health, or user protection products at consumer platforms (we count time as engineer as PM time)
Proven track record developing authentication systems, content moderation tools, user protection features, and/or community health products at scale
Deep understanding of online safety regulations and compliance requirements across multiple jurisdictions
Demonstrated ability to balance competing priorities: platform growth, user trust, safety needs, and regulatory compliance
Experience managing complex multi-stakeholder initiatives involving policy, legal, trust & safety experts, and community health teams
Strong understanding of nuanced user behavior, community standards, and varying safety needs across different user segments and age groups
Excellent communication skills and ability to influence senior leadership on safety-critical decisions
Preferred
MS/MA or MBA in a technology or business related field
Background in authentication systems or identity verification
Hands-on experience from major consumer platforms tackling age assurance or minor protection at scale
Experience implementing COPPA, GDPR-Age, or other child safety compliance frameworks
Proficiency in SQL and data-driven decision making
Previous work in gaming, social media, or live streaming platforms
Experience with customer experience (CX) and creator tools (CT) teams
Benefits
Medical, Dental, Vision & Disability Insurance
401(k)
Maternity & Parental Leave
Flexible PTO
Amazon Employee Discount
Company
Twitch
Twitch is a social video platform where gamers can broadcast, watch, and talk about video games. It is a sub-organization of Amazon.
1001-5000 employees
H1B Sponsorship
Twitch has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (60)
2024 (72)
2023 (113)
2022 (173)
2021 (102)
2020 (71)
Funding
Current Stage
Late StageTotal Funding
$35MKey Investors
Thrive CapitalBessemer Venture Partners
2014-08-25Acquired
2013-09-30Series C· $20M
2012-09-19Series B· $15M
Leadership Team
Dan Clancy
Chief Executive Officer Twitch
Adam Hueniken
Software Engineering Manager
Recent News
felicis
2025-12-26
2025-12-24
Company data provided by crunchbase