GE HealthCare · 2 days ago
Regional Field Service Engineer
Newcastle, WY
Full-time
Onsite
Senior Level
5+ years expGE Healthcare is a leading global medical technology and digital solutions innovator. As a Field Service Engineer, you will be responsible for developing and maintaining strong relationships with customers while installing, maintaining, and repairing Critical Care Solutions equipment.
AppsHealth CareHealth DiagnosticsHome ImprovementHome RenovationInternetMedical
No H1B
Responsibilities
Install equipment in a high quality, professional manner with strong attention to detail in accordance with the company standards, compliance standards and customer requirements
Perform preventative maintenance in accordance with company standards, compliance standards and customer requirements
Make corrective repair calls in a timely manner, aligned with customer contract requirements and repair the equipment in accordance with company standards and directives and customer requirements
Ensure timely completion of Field Modification Instructions (FMI’s)
Advise management when response time objectives cannot be met i.e. If there are two site visits in relation to the same problem, inform Senior Field Engineer (SFE)
The Field Service Engineer retains ownership of the problem until it is resolved
The Field Service Engineer must keep the customer, SFE, and service delivery manager (SDM) informed on progress
Keep management and commercial account managers fully aware of all developments in the installed base
Manage time appropriately based on job urgency, part availability, and customer expectations
Continuous learning mindset with the goal of proficiency in multiple modalities
Qualification
Required
5+ years Field Service experience
Electronic/ Electrical Engineering, Biomedical Engineering, Electronics Technician or equivalent electrical trade
Excellent verbal and written communication skills in local language as well as good command of English
Ability to synthesize complex issues and communicate in simple messages
Solid problem-solving skills (ability to manage and resolve conflict, communicate issues, and propose solutions to both internal team members and external customers)
Excellent organizational and time management skills
Compliance with vaccination mandates is mandatory
A valid drivers license is a must
Preferred
Skills in TCP/IP, WIFI and medical networks
Benefits
Flexible working options and flexible hours
Competitive salary
5 weeks leave (ask about "take 5")
Generous leave & family policies
Long term career opportunities (locally and globally)
Generous discounts for goods & services via our employee benefits program (think travel, entertainment & shopping!) \This was recently rated as one of our employees favourite benefits!
Company
GE HealthCare
GE Healthcare provides a wide range of medical technologies and services to healthcare providers and researchers. It is a sub-organization of General Electric.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.52BKey Investors
Bill & Melinda Gates Foundation
2024-11-07Post Ipo Secondary· $1.17B
2024-09-12Post Ipo Secondary· $1.29B
2024-02-16Post Ipo Secondary· $1.07B
Leadership Team
Catherine Estrampes
President and CEO, US & Canada
Luiz Verzegnassi
President & CEO, Services
Recent News
2026-01-16
Medical Device Network
2026-01-16
Company data provided by crunchbase