Mercer · 3 days ago
Change Management & Communications Consultant
Mercer is a global leader in helping clients realize their investment objectives and enhance health and retirement outcomes. The Change Management & Communications Consultant will support clients across industries in change management and employee-facing communications, developing and delivering strategies and materials that drive behavior change and increase engagement.
BankingConsultingEmployee BenefitsFinancial ServicesHuman ResourcesWealth Management
Responsibilities
Effectively synthesize information or data to craft clear and concise narratives that support project objectives
Draft, review and/or edit customized communication materials for targeted audiences, including writing for digital communication platforms
Implement change management and communication strategies and work plans by creating project deliverables, and by applying and implementing applicable knowledge obtained through experience and research
Interact with clients on a regular basis via email, phone or by attending client meetings to effectively present information
Coordinate appropriate reviews (compliance, technical, editorial, client, vendor, etc.) and resolve complex and unique issues raised during the review process to ensure accuracy and effectiveness of the materials, escalating difficult issues to senior consultants as appropriate
Qualification
Required
Bachelor's degree in Communications, Journalism, English, Writing, Marketing, or a related Liberal Arts major
At least 3 years' experience writing content using both creativity and factual accuracy
Excellent interpersonal, verbal and written communication skills – with the ability to tailor approach by audience
Ability to solve problems in a team-oriented business environment
Flexibility, adaptability and the ability to manage multiple projects and work under tight deadlines
Superior organizational skills and strong attention to detail
Working knowledge of MS Office applications
Preferred
Experience in a client-facing role for a professional services or consulting firm, or experience in corporate communications
Change management experience
Experience with digital content and media
Benefits
Professional development opportunities
Interesting work
Supportive leaders
A vibrant and inclusive culture
A range of career opportunities
Benefits and rewards to enhance your well-being
Company
Mercer
Mercer is a human resource consulting service that includes compensation, employee benefits, communications, and investment consulting. It is a sub-organization of Marsh & McLennan.
H1B Sponsorship
Mercer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (22)
2023 (19)
2022 (33)
2021 (29)
2020 (20)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-05
2025-11-03
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