Tinuiti · 2 weeks ago
Director, Client Partner (CPG)
Tinuiti is the largest independent full-funnel marketing agency in the U.S., specializing in optimizing digital media for clients. The Director, Client Partner will lead a portfolio of clients, ensuring strategic alignment and driving client satisfaction through innovative strategies and data-driven insights.
AdvertisingAffiliate MarketingAnalyticsCRMEmail MarketingMobileSearch EngineSEMSEOSocial Media Advertising
Responsibilities
Lead a portfolio of clients with a client-centric approach, ensuring strategic alignment of account team recommendations with client objectives
Demonstrate strong business acumen by fostering trust with senior client stakeholders through thoughtful communication and delivering measurable value
Proactively identify high-value opportunities to engage with key stakeholders and sell in strategy recommendations, enhancing client satisfaction and retention
Oversee seamless client onboarding and transitions to maximize account potential, introducing innovative strategies and growth opportunities
Equip clients with the knowledge to make informed strategic decisions, reinforcing their trust in our expertise
Maintain and apply in-depth industry knowledge to enhance client strategies and recommendations
Identify and nurture cross sell opportunities, and participate in new business pitches in collaboration with the Business Development team
Deeply embed Tinuiti’s product and technology suite in your work and strategy to drive innovation, enhance efficiency, and optimize client success
Oversee product-led client onboarding, offboarding, and account transitions, ensuring seamless experiences and maximizing account potential through the introduction of new ideas, strategies, and growth opportunities
Proactively and collaboratively look for cross sell opportunities across your Clients, and actively support new business pitches to help grow Tinuiti
Utilize your expertise in analyzing data and extracting key insights to provide compelling, strategic recommendations for action
Ensure we are accurately and efficiently delivering on ad operations (tracking) requirements, and partner with the ad ops team to provide best-in-class guidance for clients where needed
Leverage expertise in multiple digital marketing platforms to drive client success
Leverage strong retail experience and omnichannel knowledge (SEM, SEO, CRO, Social, Shopping, Display, etc.) to oversee development of strategic plans, ensuring clear alignment of channel recommendations with clients' business goals
Stay at the forefront of industry, consumer, platform, and relevant vertical trends
Implement cutting-edge tactics and technologies to drive innovative ideas and approaches to enhance campaign effectiveness and bring true value to our clients
Take initiative, embrace meritocracy, and drive accountability at every level to support individual and company success
Collaborate closely with key stakeholders to achieve financial targets and objectives, ensuring efficiency with staffing plans and allocations as well as client margin
Proactively and collaboratively look for cross-sell and growth opportunities for your clients, and actively participate in and support new business opportunities
Build and lead high-performing teams, owning your team’s strategy
Amplify champions and empower individuals to do their best work and thrive
Provide timely feedback, coaching, and evaluation of team members' goals and tasks, conducting weekly 1:1 meetings to offer ongoing support, ensuring adherence to scorecard tasks, effectively managing client relationships, delivering best-in-class products, fostering team building, and facilitating career growth through clear goal-setting, feedback loops, and educational development
Qualification
Required
10+ years of experience in Client Delivery roles with a proven track record of executing successful campaigns
Direct experience supporting Paid Media Strategy for brands with a Retail footprint
4+ years of people management experience
Advanced degree in related field (e.g. business, marketing, strategy) or equivalent experience
Benefits
Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. On top of that, we provide 20 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year.
Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts
Retirement: Match up to 4% of your contributions at 100% with immediate vesting
Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity
Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks) after the birth or adoption of a child.
Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources
Company
Tinuiti
Tinuiti is a data-driven digital marketing agency specializing in full-service online marketing.
H1B Sponsorship
Tinuiti has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (2)
2022 (5)
2021 (3)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Antares
2020-12-02Acquired
2019-08-22Debt Financing
Recent News
Media Post
2025-12-04
Company data provided by crunchbase