Management Consulting Group · 1 month ago
: ISIJP00011207 : Event Coordinator 2 not avail for w2 ref
Management Consulting Group is a company in the Technology industry seeking an Event Coordinator 2. This role is responsible for coordinating the Intuitive Technology Training Pathway, focusing on process development and cross-functional relationship building to enhance customer experience.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Collaborate with Customer Training, Marketing and other groups to meet business needs and support program coordination through back-end set up, communications, registration, logistics, payments and follow-up
Manage approval flows and exceptions
Provide excellent customer service to both internal and external customers in all interactions through phone calls, emails, and in-person meetings
Manage event resources in business system to ensure accurate searchable data for sales
Identify process improvements to drive operational efficiencies
Support new sales representatives on the registration request process in SalesForce.com
Mentor new hires and on-board cross-functional teammates
Develop strong working relationships with various medical professionals including surgeons and hospital administration
Maintain critical documentation for standard operating procedures for key processes
Working knowledge of all programs and events that the group coordinates and be able to provide support wherever needed
Qualification
Required
Minimum bachelor's degree or relevant work experience is required
Ability to lead others by example through all interactions
Proven ability to develop and implement new processes to support evolving business needs
Ability to analyze complex situations and collaborate to find creative solutions
Demonstrated ability to work creatively amidst competing priorities to deliver programs on-time
Excellent organizational skills and ability to multi-task
Self-starter with ability to take ownership of responsibilities with minimal direction
Demonstrated ability to learn and adapt quickly in a dynamic environment
Superior verbal/written communication, teamwork, and interpersonal skills to work effectively with cross-functional groups
Proven ability to train others on new processes utilizing different mediums, phone, web-conference, or in person
Preferred
Minimum 3-year experience in biotech or medical device organization preferred
Experience in MS Office Suite preferred
Working knowledge of CRM and ERP systems – SFDC and SAP a plus
Experience with database applications preferred