The Stem ยท 1 month ago
Customer Engagement Insight Consultant
United States
Full-time
Remote
Senior LevelThe Stem is a consulting company seeking Customer Engagement Insight Consultants to join their network. The role involves gathering and analyzing customer insights to shape engagement strategies, particularly in the healthcare sector.
ConsultingHealth CareInformation Technology
Responsibilities
Gathering, synthesizing and analyzing insights related to key customers to shape engagement approaches and strategies
Conducting innovative primary qualitative, quantitative research and data analysis to capture deep customer insights
Qualification
Required
Established independent consulting practice
Proven experience in a Researcher or Insights specialist in an agency, consulting firm or Life Sciences company
Track record of designing and directing insights programs related to customer engagement
Demonstrated subject matter expertise surrounding digital and multi-channel engagement in Health
Strong client consultation skills with ability to guide a strategic discussion
Analytical thinker with strong organizational skills
Strong understanding of strategic marketing process
Passionate about transforming Healthcare customer engagement
Strong analytical thinkers with deep subject matter expertise in customer insight generation related to engagement strategy in Life Sciences
Thought leaders with a strong service orientation capable of directly engaging clients and driving projects forward
Strong executers capable of managing programs independently
Preferred
MBA or equivalent advanced degree preferred but not required
Company
The Stem
The Stem is a management consultancy specializing in customer strategy and experience solutions for Health brands.
Founded in 2013
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gregg Fisher
Founder & Managing Partner
Company data provided by crunchbase