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Greenway Automotive · 1 month ago

Greenway Ford - Experienced Service Technician

Orlando, FL

Full-time

Onsite

Mid Level

Greenway Automotive is a distinguished automotive dealership and service center seeking skilled and motivated Service Technicians to join their team. The role involves diagnosing, repairing, and maintaining Ford vehicles while ensuring high-quality service and effective communication with guests.

AutomotiveCustomer ServiceFinanceTransportation

Responsibilities

Diagnose, repair, and maintain a range of Ford vehicles in line with Ford specifications and guidelines

Conduct thorough inspections, ensuring all repairs meet high standards and recommending additional services as needed

Communicate effectively with guests by providing clear explanations of the work performed, completing informational videos, and addressing any questions or concerns

Maintain detailed records of each job, including parts used and time spent. Keep our Status+ system updated with real-time repair progress and notes

Work closely with other technicians, advisors, and staff to deliver seamless, high-quality service

Qualification

Service Technician experienceFord vehicle expertiseASE certificationCustomer service skillsTeam collaborationAdaptability

Required

A valid driver's license is required

Strong communication and customer service skills, with a focus on professionalism and guest satisfaction

Ability to work well within a team, contributing to a positive and collaborative environment

Comfortable in a fast-paced, high-volume setting with the flexibility to adapt to changing schedules

Preferred

Proven experience as a Service Technician with a specialization in Ford vehicles preferred

Automotive Service Excellence (ASE) and Ford certifications highly desirable

Benefits

Comprehensive Health Benefits: Health, dental, and vision insurance.

401(k) Retirement Savings Plan

Career Advancement Opportunities

Employee Discounts

Relocation Assistance

Company

Greenway Automotive

Greenway Automotive began with 1 Ford store in 1995, and has now grown to become the 5th Largest Privately Held Automotive Group in the US, and the 11th Largest Automotive Dealership Group Overall based on the 2017 Automotive News roundup of the Top 150 Dealership Groups in America.

Founded in 1995