Chenega Professional Services Strategic Business Unit · 2 days ago
Victim Notification Administrative Analyst - FBI
Washington, DC
Full-time
Onsite
Entry, Mid Level
$76K/yr - $76K/yr
2+ years expChenega Professional Services is seeking a Victim Notification Administrative Analyst to support the FBI’s Victim Notification System. The role involves providing full service administrative support to victim specialists and ensuring data accuracy in FBI systems and databases.
Defense & Space
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
The role of the victim notification analyst is to support FBI victim services providers for administrative duties in conjunction with case management and the VNS
Provides administrative support to VSD VSPs. Answers phone, prepares reports, and tracks work
Provides typing/word processing support (including spreadsheet applications) to include composing internal and external routine/non-routine memos and correspondence with minimal direction; obtaining appropriate approvals. May generate labels using mail merge. Completes standard office forms; handles confidential/secret subject matter frequently
Opens, reviews, prioritizes and takes action on incoming mail within three business days; sends mail using appropriate mail carrier; sends/receives faxes and makes copies when needed
Enters data, maintains information, manipulates and defines reports for specific tracking purposes (statistics, project status)
Generates reports, evaluates data and makes recommendations/summarizing trends for supervisor/Victim Specialist review. Material may largely consist of confidential information; requires use of judgment and discretion
Serves as primary point of contact and primary source for clients/Victim Specialists and communicates using appropriate tact and discretion
Develops, sets up, maintains and retrieves organizational files and records that are generally electronic or manual
Confers with appropriate internal and external offices to ensure that required procedures are followed
Analyzes data and extracts and defines relevant information; interprets data for the purpose of determining past performance; identifies issues, provides alternative solutions, and resolves problems
Processes information from the FBI’s official record management system (Sentinel), and SharePoint Sites located on the classified and unclassified enclaves
Serves as a liaison between the coordinators, unit personnel and management, as well as communicates using appropriate tact and discretion
Uses various software applications, such as spreadsheets, relational databases, to assemble, manipulate and/or format data and/or reports
Establishes effective liaison and operational contact with internal clients and oversight of groups ensuring that project execution is administered in conformance with guidelines established by Department of Justice (DOJ) and FBI regulations
Assists in testing new or modified systems to check functionality and business processes
Assists in preparing recommendations for implementation of new or modified systems, work procedures, or organizational changes
Develops relationships with internal partners/clients, which may require in person meetings or site visits
Provides system training as needed and develops a training SOP with the VNS-Coordinator
Proficiently performs all tasks outlined above, except those related to quality assurance
Provides mentorship and training to new victim notification analysts
Qualification
Required
Bachelor's degree from an accredited University
Must hold a current and active Top Secret clearance
Education can be substituted with four (4) years of relevant experience in a professional environment performing similar administrative tasks to those outlined above
Minimum of two (2) years of relevant experience in a professional environment
Shall have the ability to prepare and modify documents including correspondence, reports, drafts, memos and e-mails
Shall have experience and be proficient in MS Word, MS Excel and MS Outlook
Manipulating data in Microsoft Excel 2008 or later version to include: Creating new spreadsheets, Entering data, auto fill features, adding and adjusting columns and rows, Sorting, Filtering and Freezing Panes, Moving and copying worksheets within a workbook, Separating data in one cell to multiple cells using Text - to - Columns, Grouping data together using the Concatenate function, Working knowledge of basic excel formulas
Shall have experience in prioritization of projects and have strong problem-solving skills, good research skills and attention to detail
Ability to work effectively with others and have good interpersonal skills
Shall have program and project management experience
Shall have the ability to coordinate/facilitate/lead meetings & conference calls, etc. with internal and external customers
Shall have experience creating and giving formal presentations
Shall have experience using Microsoft SharePoint and Microsoft Outlook
Experience and proficiency utilizing, building, and updating Microsoft SharePoint Websites
Benefits
PTO / Vacation - 5.67 hours accrued per pay period / 136 hours accrued annually
Paid Holidays - 11
California residents receive an additional 24 hours of sick leave a year
Medical
Dental
Vision
Prescription
Employee Assistance Program
Short- & Long-Term Disability
Life and AD&D Insurance
Flexible Spending Account
Health Savings Account
Health Reimbursement Account
Dependent Care Spending Account
Commuter Benefits
401k / 401a
Hospital Indemnity
Critical Illness
Accident Insurance
Pet Insurance
Legal Insurance
ID Theft Protection
Company
Chenega Professional Services Strategic Business Unit
The Professional Services Strategic Business Unit (PS SBU) specializes in providing Information Technology, Health and Scientific, Engineering and Technical Support, Professional Management and Administrative Services to Federal Government Civilian Agencies.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Paul Handly, MSMIT, CSM, SGP, SA, SPC
Chief Technology Officer, Professional Services Strategic Business Unit
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