TTM Technologies ยท 2 days ago
Customer Service
San Diego, CA
Full-time
Onsite
New Grad, Entry Level
$39K/yr - $61K/yrTTM Technologies, Inc. is a leading global manufacturer of technology solutions, including printed circuit boards. The Customer Service Representative is responsible for maintaining positive relationships with customers, managing orders, and resolving issues to ensure customer satisfaction and meet business goals.
Electrical & Electronic Manufacturing
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Able to quote from drawings or information supplied by customers to adequately book orders
Establish and maintain standard pricing levels at quotation
Negotiate and follow up on sales quotations to secure and book job orders
Address, resolve and communicate customer issues concerning manufacturability of products
Complete error free order entry into pre-established software and systems
Track job orders from booking to product release
Understand and maintain database of records for backlog reconciliation
Efficiently resolve issues with front end engineering to insure product releases are accurate and timely
Communicate with manufacturing departments to resolve on time delivery and quality issues
Maintain complete and accurate customer contact information
Set forth to meet and achieve daily goals
Responsible for providing and interpreting reports on sales activities and objective measurements
Develop, solicit and generate new customer accounts
Develop and maintain an organized work area
Balance workload to meet goals
Qualification
Required
Must clearly understand technology associated with manufacturing high technology circuit boards
Project independence, motivation and a success driven approach to complete responsibilities and meet goals
Excellent and articulate speaker in a variety of settings; easily adjusts the message to match the audience
Able to use superior customer-oriented telephone etiquette
Ability to coordinate and work effectively with many different departments, companies and personalities
Ability to read, write and communicate in English to the degree necessary to perform the job
Ability to work under pressure and prioritize tasks
Ability to multitask
Must have or be capable of obtaining and maintaining a U.S. Department of Defense (DoD) security clearance
Preferred
Experience in an inside sales environment preferred; printed circuit board industry experience a plus
Bachelor's degree preferred, but not required
Benefits
Medical
Dental
Vision
401k
Flexible spending
Health savings accounts
Accident benefits
Life insurance
Disability benefits
Paid vacation & holidays
Company
TTM Technologies
At TTM we are inspiring innovation in everything we do.
Founded in 1998
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tom Edman
President and CEO
Dan Boehle
Chief Financial Officer
Recent News
2025-09-20
TTM Technologies, Inc.
2025-09-16
Company data provided by crunchbase