Littler · 3 hours ago
Regional Technical Support (Kansas City - Hybrid)
Kansas City, MO
Full-time
Hybrid
Mid Level
3+ years expLittler is the largest global employment and labor law practice in the world exclusively devoted to representing management. The Regional Technical Support role involves supporting end-user and office technologies, ensuring a stable computing experience, and maintaining IT equipment inventory.
AdviceEmploymentLegal
Responsibilities
Provide on-site and remote user support and guidance. Ensure a stable and performing end user computing experience
Meet established ticket resolution SLAs
Maintain a current inventory of all IT related equipment for each office as designated by the IT Department
Support office openings, moves and upgrades
Provide proactive and timely input, suggestions, and feedback on process and system issues; take an active role in development and implementation of processes and procedures
Install and setup computer hardware and peripherals
30% travel required
3 days minimum in office, potentially more depending on workload
Qualification
Required
Minimum 3+ years related experience
Thorough knowledge of law firm applications including Microsoft Office and NetDocuments
Demonstrated knowledge of fundamental office local area networking
Hardware and software troubleshooting experience
Experience with troubleshooting network printers, MFPs and copiers
Experience with mobile devices, specifically supporting the iOS platform
Experience with MDM (mobile device management) platforms a plus
Demonstrated experience in end user support and basic training
Preferred
Bachelor's degree in information systems and information technology preferred
Benefits
Comprehensive health, dental and vision plan for you, your spouse/domestic partner and children
Superior 401(k) plan
Ample time off programs
Mental health programs
Family building and caregiving
Generous paid parental leave
Life insurance
Disability insurance
Wellness program
Flexible spending accounts
Employee referral bonus program
Company
Littler
Littler is the largest global employment and labor law practice, representing management in all aspects of employment and labor law and serving as a single-source solution provider to the global employer community.
1001-5000 employees
H1B Sponsorship
Littler has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2022 (1)
2021 (3)
2020 (1)
Funding
Current Stage
Late StageLeadership Team
M
Maralee Downey
Chief Legal Officer & General Counsel
Recent News
globallegalchronicle.com
2025-11-27
bloomberglaw.com
2025-10-14
2025-09-24
Company data provided by crunchbase