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Brown & Brown · 3 hours ago

Senior Voluntary Benefits Consultant

Michigan, United States

Full-time

Hybrid

Senior Level, Lead/Staff

12+ years exp

Brown & Brown is a company that values a meritocratic culture and community engagement. The Senior Voluntary Benefits Consultant will serve as a subject matter expert for voluntary benefits, providing support in product initiatives, sales, and account management while collaborating with internal teams to develop tailored solutions for clients.

Insurance

Responsibilities

Partners with internal teammates, working collaboratively to develop voluntary benefits solutions for our clients. Act as a subject matter expert responsible for educating, advising and aiding internal sales and account executives as well as clients on all voluntary benefits products to include: Critical Illness, Accident Indemnity, Hospital Indemnity, Permanent Life, Long Term Care, Back-Up Care & Caregiving Programs, Legal, ID Theft, Pet Insurance, Home & Auto, Discount/Perk Platforms, Financial Wellness and Student Loan Programs

Act as a subject matter specialist on enrollment platforms and best approaches for enrolling VB products. Consults on new business opportunities with clients and prospects to enhance the client’s understanding of market opportunities

Lead voluntary benefits plan design development for clients with a specific focus on creating plans with the best possible value to the employee by eliminating benefit duplication across all available benefits and identifying synergies between client and carriers

Assist with the request for proposal (RFP) process for all new and renewal voluntary benefits business, leveraging best practices and tools. Act as liaison between client teams and carriers/vendors to provide expertise and guidance

Develop and maintain productive relationships with voluntary benefits marketplace vendor representatives, acts as the liaison between vendors and internal resources, leveraging relationships and enhancing collaboration

Stays current on new voluntary benefits offerings, changes in the voluntary benefits landscape and product marketplace. Regularly meet with Voluntary product vendors to fully understand market offerings

Stays current, documents and communicates internally all information regarding the voluntary benefits market to ensure internal resources have the latest and best information on all new developments in the market, including new product offerings or changes

Build internal and external PowerPoint decks to ensure accurate, well organized information is shared

Build internal processes, roadmaps and strategies for new and existing voluntary benefits

Support sales and prospecting (of both new and existing clients) efforts through the development of documents and sales presentation materials, participates in client facing prospecting and development meetings

Support client implementation needs including interface with carriers, enrollment vendors, communication partners

Assist clients in the design of their communication and enrollment strategy

Mentors and trains other teammates on the Voluntary Benefits team as requested

Other duties as assigned

Qualification

Voluntary benefits expertiseConsulting skillsProject managementMicrosoft PowerPointVoluntary benefits enrollment strategiesMultitaskingInterpersonal communicationAttention to detailTeam collaboration

Required

Bachelor's Degree in a related business field

Minimum 12+ years' experience in similar role at comparable level in group insurance with carrier or on consulting side; 3-5 years in a consultant role

Expertise in voluntary benefits products and the voluntary benefits marketplace, ability to devise recommendations and solutions based upon client needs

Strong understanding of voluntary benefit enrollment strategies

Ability to multitask in a fast-paced environment with significant strength and experience in managing complex, concurrent projects within compressed timetables

Demonstrates good listening ability with exceptional interpersonal communication skills needed to build relationships and strong partnerships with internal and external stakeholders at all levels of the organization

Demonstrated project management, analytical and consulting skills

Viewed as an expert in the field with the ability to establish credibility at all levels of the organization and with clients through confident communications, presentations and actions based on integrity

Strong work ethic, self-directed with positive drive and approach, including the ability to work independently and collaboratively with a dynamic virtual team

Strong attention to detail with highly developed organizational skills

Strong competency with Microsoft applications especially PowerPoint; web based and cloud applications and other toolsets. Advanced PowerPoint skills required

Familiarity with Voluntary Benefits Platforms in the national accounts space

Some travel required – up to approximately 30%