The Guidance Center · 4 months ago
Service Consultant
Hartford, CT
Full-time
Onsite
Mid LevelThe Guidance Center is seeking a Service Consultant at their Land Rover dealership in Hartford. The role involves providing exceptional customer service, translating vehicle needs into clear communication, and ensuring timely repairs while maintaining high standards of luxury service.
CommunitiesHealth CareMental HealthNon Profit
Responsibilities
Welcoming clients with warmth, professionalism, and genuine care
Listening to vehicle concerns and translating them into actionable service requests
Coordinating with technicians to ensure timely, accurate repairs
Keeping clients informed with proactive updates and clear recommendations
Managing appointments, invoices, and follow-ups with precision
Upholding the Land Rover standard—every single day
Qualification
Required
Experience in automotive service or dealership consulting (luxury brand preferred)
Strong communication skills and a calm, confident demeanor
Tech-savvy with service software and scheduling systems
A sharp eye for detail and a high bar for customer satisfaction
Valid driver's license and clean driving record
Benefits
Full benefits package (medical, dental, 401k, etc.)
Training and certification with a world-class brand
Company
The Guidance Center
The Guidance Center is a non-profit agency that serves as the local community mental health center.
Founded in 1937
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Will Warnes
CEO/CMO
Maggie Myers
Chief Operating Officer/CCBHC Director
Company data provided by crunchbase