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MillerKnoll · 1 week ago

Director, North America Benefits

Zeeland, MI

Full-time

Onsite

Director/Executive

7+ years exp

MillerKnoll is dedicated to design for the good of humankind and is seeking a Director of North America Benefits. This role is responsible for the strategic direction and administration of employee benefit programs, ensuring they are competitive and compliant, while leading a team to enhance the employee experience.

Design

Responsibilities

Develop and implement comprehensive benefits strategies that support business objectives and enhance employee engagement

Lead the design and continuous improvement of health, welfare, retirement, and wellness programs

Benchmark benefit offerings against industry standards and recommend enhancements

Ensure compliance with all federal, state, provincial, and local regulations (e.g., ERISA, ACA, HIPAA, FMLA, COBRA, CRA)

Oversee audits, filings, and reporting requirements for benefit plans

Maintain policies and procedures that support regulatory compliance and internal controls

Manage relationships with benefits providers, brokers, consultants, and third-party administrators

Lead annual renewals, RFPs, and contract negotiations

Monitor service levels and ensure high-quality delivery of benefits programs

Develop and execute communication strategies to educate employees on benefit offerings

Partner with HRBPs and Talent Acquisition to support onboarding, life events, and offboarding processes

Champion wellness initiatives and employee support programs

Design, develop, and lead our associate recognition and service award programs globally

Lead and develop a high-performing benefits team

Collaborate with Finance, Legal, Payroll, and HR Operations to ensure seamless execution

Support M&A activity including due diligence and integration of benefit programs

Qualification

Benefits managementU.S.Canadian regulationsVendor managementAnalytical skillsProject managementTeam developmentWellness initiativesEmployee engagementService award programsM&A supportCommunication strategiesOnboarding processesCommunication skillsLeadership skills