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AMD · 2 weeks ago

Technical Program Manager - Server Customer Engineering, Enterprise AI Product Line

Austin, TX

Full-time

Hybrid

Senior Level

$158K/yr - $238K/yr

AMD is a company dedicated to building innovative products that enhance computing experiences across various domains. They are seeking an experienced Technical Program Manager to lead the delivery of AI solutions for enterprise customers, managing programs from development through end-of-life while ensuring alignment with customer goals and AMD roadmaps.

AI InfrastructureArtificial Intelligence (AI)Cloud ComputingComputerEmbedded SystemsGPUHardwareSemiconductor

Growth Opportunities

No H1B

Responsibilities

Serve as primary support contact for Enterprise AI programs supporting Enterprise customers (development and sustaining); build and maintain sponsor and program lead relationships

Understand customer business goals and AI workload requirements; align customer needs with AMD priorities

Advocate for customer satisfaction; manage requirements, critical issues, and escalations

Own end‑to‑end program delivery: define schedules, milestones, success criteria, resources, and deliverables

Coordinate cross‑functional teams (engineering, firmware, validation, QA, product, field ops, partners/OEMs) to drive decisions and resolve blockers

Identify risks and technology dependencies; create mitigation and contingency plans and proactively escalate when needed

Drive release readiness: validation plans, customer previews, deployment playbooks, and handoffs to field engineering/customer success

Produce concise executive updates, program briefs, and status reports

Implement scalable program processes, tooling, and lessons learned to improve delivery speed and quality

Contribute to executive briefs and participate in customer engagements and technical enablement

Qualification

Technical Program ManagementServer Systems KnowledgeCross-Functional CoordinationProgram Tools ProficiencyAnalytical SkillsPythonCustomer FocusOrganizational SkillsInterpersonal SkillsCommunication Skills

Required

Bachelor's degree in engineering, computer science, or equivalent

Extensive Technical Program or Product Management experience leading complex, cross‑functional technical programs

Experience with server platforms, firmware, validation, or enterprise software

Strong technical fluency in server systems (hardware, BIOS/firmware/microcode, validation/test processes)

Understanding of AI workload characteristics

Proven ability to manage schedules, risk, requirement tracking, escalations, and stakeholder communications

Excellent written and verbal communication; comfortable presenting to senior leadership and customers

Demonstrated customer focus and ability to drive decisions in ambiguous, fast‑moving environments

Professional experience in semiconductor/server architecture, datacenter/server development lifecycle, or related engineering roles (validation, BIOS, hardware design, cloud SW)

Track record of managing cross‑regional teams and delivering quality products at scale

Strong analytical, organizational, and interpersonal skills; ability to build consensus across technical and non‑technical stakeholders