Amazon · 2 days ago
Senior Program Manager, Content Design, Learning and Development
Nashville, TN
Full-time
Onsite
Mid, Senior Level
$104K/yr - $185K/yr
5+ years expAmazon is looking for a Senior Program Manager in Content Design for their Last Mile Content team, focusing on scalable training solutions for Associates and Exempt Leaders in North America. The role involves project management, instructional design, and collaboration with cross-functional teams to create effective learning programs.
Artificial Intelligence (AI)DeliveryE-CommerceRetail
Responsibilities
Manage projects amidst ambiguity, competing priorities, and challenging deadlines, adapting quickly to changing circumstances, processes and priorities
Maintain a deep understanding of program and learner roles to ensure that learning solutions align with audience training needs
Partner with subject matter experts and program stakeholders to identify learning goals and outcomes
Collaborate with cross-functional teams to identify business needs that can be addressed via learning solutions
Design, develop and deploy learning modules, scenarios, simulations, videos, job aides, instructor-led training, remote instructor-led training, eLearning and knowledge assessments
Measure impact and quickly revise content/modality to address specific feedback, as needed
Contribute to the development and implementation of templates, learning models and overall best practices
Demonstrate knowledge of learning principles and methodologies and ability to communicate difficult concepts and processes using clear and simple language and visuals
Identify gaps, assess needs, create goals, and work backwards to develop right-sized learning solutions
Maintain knowledge of new developments in learning design and learning analytics through continuous research to drive innovation
Qualification
Required
5+ years of program or project management experience
Experience using data and metrics to determine and drive improvements
Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices
Experience in creating learning content and instructional materials
Preferred
2+ years of driving process improvements experience
Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Benefits
Equity
Sign-on payments
Medical
Financial
Other benefits
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
Kleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-03
Company data provided by crunchbase