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Techtronic Industries - TTI · 1 month ago

Sales Operations Project Leader

Milwaukee, WI

Full-time

Onsite

Mid Level

3+ years exp

Techtronic Industries - TTI is seeking a Sales Operations Project Leader to drive the planning and execution of initiatives within the Order-to-Cash process. The role focuses on enhancing efficiency and effectiveness while collaborating with various teams to streamline workflows and improve customer experience.

Consumer GoodsE-CommerceIndustrialMachinery ManufacturingManufacturingReal Estate

Responsibilities

Lead the planning, execution, and delivery of Order-to-Cash process improvement initiatives, ensuring alignment with business priorities and timelines

Build and manage detailed project plans, charters, and governance documents, drive accountability across project teams

Facilitate project meetings, prepare agendas, capture action items, and communicate updates clearly to stakeholders

Provide visibility into project status, risks, and achievements through regular reporting tailored for leadership

Identify bottlenecks and manual breakdown points in O2C processes (e.g., EDI failures, order holds, BOT issues, manual communications) and design sustainable improvements

Collaborate with IT and business teams to enhance EDI capabilities and ensure seamless integration with operational workflows

Lead the development and maintenance of EDI policies, onboarding guides, and support documentation for Sales, CSC, Finance, and external partners

Translate technical and operational issues into clear business impact for leadership decision-making

Establish metrics to track progress and measure outcomes, focusing on efficiency gains and documented cost/time savings

Drive adoption and integration of new processes and systems through change management principles, consistent follow-up, communication, and training

Coach and mentor cross-functional partners in project fundamentals, building capability and accountability across the organization

Qualification

Order-to-Cash processesEDI knowledgeProject managementERP systemsContinuous improvementCoachingChange managementCommunicationCollaboration skillsMentoring

Required

Bachelor's degree in Business, Operations Management, Supply Chain, Industrial Engineering, or related field

Strong understanding of Order-to-Cash processes and related operational workflows

Familiarity with EDI concepts and ability to collaborate with technical teams on EDI-related improvements

Demonstrated success leading cross-functional projects in a fast-paced environment

Strong project management skills, including scheduling, risk management, and stakeholder communication

Excellent written and verbal communication skills, with proven ability to build credibility and influence across teams at all levels

Preferred

3–5 years of project management or continuous improvement experience in operational or supply chain environments

Experience with ERP systems and EDI platforms

Knowledge of Milwaukee ordering and shipment processes

Experience working with Distributor and/or Supplier contacts to understand their needs and communication styles

Prosci, PMP, PMI, or Six Sigma certification

Experience with automation tools and process analytics

Benefits

Comprehensive health, dental, and vision insurance

Generous 401(k) savings plan

Education assistance for continued growth

On-site wellness, fitness, dining, and coffee services

A collaborative, high-energy culture focused on growth and development

Company

Techtronic Industries - TTI

Glassdoor3.3

Techtronic Industries Company Limited (“TTI”, or the “Company”), founded in 1985 by German entrepreneur Horst Julius Pudwill, is a world leader in cordless technology.

Founded in 1985

Kwai Tsing, New Territories, HKG

10001+ employees