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Tokio Marine HCC · 3 days ago

Casualty Claims Specialist

United States

Full-time

Remote

Mid, Senior Level

Tokio Marine HCC is a leading specialty insurance company with a rich history and a commitment to customer service. They are seeking a Casualty Claims Specialist to handle complex claims involving coverage, liability, and damages, with a focus on construction defect and bodily injury cases across the United States.

CommercialFinancial ServicesInsurance

Comp. & Benefits

Responsibilities

Proactively handle complex claims from the First Notice of Loss (FNOL) to resolution of the claim while working with and advising business partners

Analyze and draft coverage letters while properly communicating coverage positions to insureds, brokers and agents

Assimilate all transfer cases and have current diary on all files. All files should have been worked on and brought current. Understand and apply best practices to all files. Maintain a 1 to1 open to close ratio while reducing average indemnity and additional living expense (ALE)

Conduct and proactively handle investigation of claims whenever possible

If outside vendors or experts are needed, direct and closely monitor their work

Draft high-quality reports, set timely reserves, or report to leadership cases wherein the reserves need to be set over your authority

As an experienced adjuster, provide technical advice to claims leadership and underwriting

Mentor and educate less experienced adjusters

Travel to conferences, mediations, and trials as is necessary

Become proficient on all systems

Qualification

State Adjusting LicensesChartered Property Casualty UnderwriterAssociate in ClaimsConstruction defect claimsBodily Injury experienceCoverage litigationRisk TransferRecoveryLitigation ManagementTechnical adviceContinuous improvementMentoring