Capital One · 1 month ago
Auto Finance CIT (Change in Terms) Sr Coordinator - Work from Home
United States
Full-time
Remote
Mid Level
$50K/yr - $50K/yr
3+ years expCapital One is a financial services company, and they are seeking a Senior Coordinator for the Change in Terms organization within the Repo Specialty organization. The role involves managing accounts with maintenance or changes in terms, ensuring compliance with regulations, and supporting internal business partners.
Financial Services
No H1B
Responsibilities
Process Hardship and TPR modifications on accounts in Titan
Utilize internal systems such as EASE, Titan and MDAT as well as Tableau reporting to update contract terms
Research (and possibly resolve) inquiries for/from internal business partners
Use strong communication skills on interactions with internal and external customers
Solve problems utilizing all sources of assistance such as reference materials, written processes, job aides and peers to ensure accuracy of work
Utilize a strong attention to detail in your work with the ability to be flexible and embrace change
Exercise good judgment and independent decision-making skills
Collaborate daily with team members and Manager on completing daily work within established timeframes
Qualification
Required
High School Diploma, GED, or Equivalent Certification
At least 2 years of auto finance experience
At least 3 years of Customer Service or Call Center experience
At least 1 year of experience using Google Suite or Microsoft Office
Preferred
At least 2 years of experience in loan modification or payment processing for auto finance
At least 4 years of Customer Service or Call Center experience
Benefits
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Lo Li
CTO, Managing Vice President Retail Bank
Daniel Arellano
Senior Vice President, Business Cards and Payments
Recent News
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-16
Business Standard India
2026-01-16
2026-01-16
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