Colorado Coalition for the Homeless · 2 months ago
Health Services Case Manager- 10700
Denver, CO
Full-time
Onsite
New Grad, Entry LevelThe Colorado Coalition for the Homeless is dedicated to preventing homelessness and providing lasting solutions for at-risk individuals and families. The Health Services Case Manager will work within integrated health care teams to provide patient-centered case management services, assisting clients with housing, public benefits, and necessary referrals to improve their health and well-being.
Health CareNon Profit
Responsibilities
Manages a caseload of clients with high-service utilization and disabilities including substance use and significant primary and behavioral health care needs
Maintain positive and co-working relationships with community partners and health providers
Works under direct supervision, with set department parameters
Works collaboratively within a team and supports collective problem-solving efforts
Support clients with a wrap-around care management model to ensure consistent communication, engagement, and supports clients through crisis or disengagement
Acts as a liaison between internal program management, client referral, and community partners
Respond promptly to crises involving residents, providing de-escalation, support, and appropriate referrals
Work with individuals to develop and implement crisis and safety plans tailored to their specific needs
Mediate conflicts help to resolve issues and maintain positive relationships
Tracks client data, client engagement, and client outcomes
Focus on individual client outcomes
Builds rapport and maintains on-going professional relationships with individuals in need of services to get connected to longer-term care
Assist clients in applying for and securing benefits, such as Social Security, Medicaid, and food assistance
Facilitate referrals to external agencies and coordinate care with other service providers as needed
Contributes to enhancing and ensuring safety by identifying and sharing relevant information related to safety concerns, emergencies, or threats to individuals and others
Stays current on applicable community resource list
Provides resources to community members in appropriate situations
Participates in community collaboration meetings to address barriers faced by clients and advance the Coalition’s efforts in supporting clients
Attends training related to the position with intent to bring on-going training and educational opportunities to team
Ensure timely & accurate recording of all clinical/non-clinical services, communications, and tasks in the EHR and other systems as required while maintaining complete up-to-date charts using the system and any future upgrades as directed
Performs other duties as assigned
Qualification
Required
High School Diploma or GED required
Valid driver's license required
Excellent interpersonal and communication skills, with the ability to build trusting relationships with clients
Ability to manage a diverse caseload, prioritize tasks, and work independently while also working well on a team
Proficiency in Microsoft Office Suite
Preferred
Bachelor's degree in psychology, Social Work, Human Services, Criminal Justice
Experience working with individuals experiencing homelessness, mental health challenges, or substance use disorders
Strong understanding of housing first principles, trauma-informed care, and harm reduction strategies
Knowledge of local housing resources, benefits programs, and social service agencies
Bilingual or multilingual skills
Benefits
Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents.
Choice of dental insurance or discount plan.
Vision insurance.
Flexible spending accounts for health care / dependent care / parking expenses.
Free basic life and AD&D insurance coverage.
Employee Assistance Program, a problem-solving resource available to you and your household members.
Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
Company
Colorado Coalition for the Homeless
The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for families and individuals experiencing or at-risk of homelessness throughout Colorado.
Founded in 1984
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Caring for Denver Foundation
2022-12-14Grant
2021-11-19Grant
Leadership Team
Pete Stoller
Chief Financial Officer
Cathy Alderman (She/Her)
Chief Communications and Public Policy Officer
Recent News
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