Visionworks of America · 5 hours ago
Quality Assurance Section Lead - PM
San Antonio, TX
Full-time
Onsite
Mid Level
$21/hr - $22.18/hr
3+ years expVisionworks of America is focused on ensuring quality eyewear is distributed to customers. The Quality Assurance Section Lead is responsible for overseeing quality standards in manufacturing and distribution, training staff, and driving continuous improvement initiatives.
Consumer GoodsFashionManufacturingProduct DesignRetail
Responsibilities
Responsible for adhering to all Company and American National Standards Institute (ANSI) eyewear quality standards
Responsible for achieving area KPI goals
Effectively communicate with Manufacturing (Digital Surface, Special Surface, Finishing, AR and Maintenance) and Distribution (DC and Floor Operations) leadership to address issues that are currently impacting customer quality and present solutions to assist in reducing repeat occurrences
Proficient in all areas pertinent to quality, to include, but not limited to breakage data entry, process variable verification, shipping to customers, evaluating both uncut and finished eyewear to ensure all quality standards and customer expectations are adhered to
Monitor and identify opportunities for quality improvement and provide solutions using structure problem solving techniques for immediate results to include working with vendors/suppliers to test new products designed to enhance quality and efficiency as needed
Train and provide coaching to associates to ensure enforcement of quality standards listed in Company documents and National Standards Regulations, along with assisting in interviewing potential new section associates, and supporting Cross Training to develop team
Receive and evaluate jobs that may be returned from customers to troubleshoot any quality issues and training opportunities
Maintain measuring systems, verify calibrations, return defective systems for repair, order and maintain suitable consumable, manual measuring device and hand tool supply levels while maintaining a standardized setup at each workstation
Drive continuous improvement in daily work activities, while providing the proactive leadership necessary to achieve and maintain a continuous improvement mindset for the team
Practice and comply with all requirements of our Quality Management System (QMS), as well as regulations that promote a safe and healthy workplace environment, to include compliance and enforcement of PPE and 6S requirements at all times
Qualification
Required
Responsible for adhering to all Company and American National Standards Institute (ANSI) eyewear quality standards
Responsible for achieving area KPI goals
Effectively communicate with Manufacturing (Digital Surface, Special Surface, Finishing, AR and Maintenance) and Distribution (DC and Floor Operations) leadership to address issues that are currently impacting customer quality and present solutions to assist in reducing repeat occurrences
Proficient in all areas pertinent to quality, to include, but not limited to breakage data entry, process variable verification, shipping to customers, evaluating both uncut and finished eyewear to ensure all quality standards and customer expectations are adhered to
Monitor and identify opportunities for quality improvement and provide solutions using structure problem solving techniques for immediate results to include working with vendors/suppliers to test new products designed to enhance quality and efficiency as needed
Train and provide coaching to associates to ensure enforcement of quality standards listed in Company documents and National Standards Regulations, along with assisting in interviewing potential new section associates, and supporting Cross Training to develop team
Receive and evaluate jobs that may be returned from customers to troubleshoot any quality issues and training opportunities
Maintain measuring systems, verify calibrations, return defective systems for repair, order and maintain suitable consumable, manual measuring device and hand tool supply levels while maintaining a standardized setup at each workstation
Drive continuous improvement in daily work activities, while providing the proactive leadership necessary to achieve and maintain a continuous improvement mindset for the team
Practice and comply with all requirements of our Quality Management System (QMS), as well as regulations that promote a safe and healthy workplace environment, to include compliance and enforcement of PPE and 6S requirements at all times
Three years of experience working in a fast-paced environment with a record of continuously increased responsibility
Knowledge and Proficiency with Microsoft Office products
Experience utilizing standards from the American National Standards Institute (ANSI)
Experience in working with structured procedures and processes
Ability to read and comprehend complex English instructions, correspondence and/or memos as required, as well as the capacity to write similar correspondence, relaying opportunities or findings and conduct training
Skill to effectively present information in one-on-one and group settings is necessary
Ability to perform the analytical mathematics demanded by the business functions. Aptitude to perform these operations using standard units of measurement, distance, weight, volume, and currency. Additional skills to measure and compute lens power and prism is required
Ability to think logically in following procedures and instructions
General problem solving abilities
Exhibit sound and accurate judgment and demonstrate accuracy and thoroughness
Ability to apply analytical tools and common understanding to carry out detailed written and/or oral instructions and interpret diagrams and/or forms
Must possess capacity to deal with complex problems and situations involving multiple variables in standardized situations
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is required to stand, use hands and fingers to handle, feel, pick or pinch, and talk or hear most of the time. The associate is occasionally required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 50 pounds. The noise level in this location is moderate (use of computers, printers and machines). Limit weight for lifting, pulling and pushing is no more than 50 pounds. When lifting loads heavier than 50 pounds, requirement is to use two or more people to lift the load. Ability to work varying schedules to include nights, weekends and holidays
Ability to provide peer feedback
Problem solving
Process and results oriented
Strong verbal and written communication skills
Ability to work in cross functional teams and with other business leaders
Strong organizational skills
Ability to analyze and interpret data
Work under stress with interruptions and deadlines
Strong customer focus
Strong attention to detail
Ability to prioritize detailed tasks with minimal input to accomplish daily and long-term goals
Ability to work onsite and participate in interactive onsite meetings on a regular and predictable basis
Ability to initiate immediate interaction, coordination and collaboration with team members, clients, customers etc
Ability to work in cross functional teams and with other business leaders
Works with a high sense of urgency and the ability to meet deadlines in a fast pace environment
Preferred
High School Diploma, GED, or equivalent work experience preferred
Company
Visionworks of America
At Visionworks, we’re devoted to one thing — healthy eyes.
10001+ employees
H1B Sponsorship
Visionworks of America has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (2)
2023 (13)
2022 (12)
2021 (12)
2020 (6)
Funding
Current Stage
Late StageTotal Funding
unknown2019-06-27Acquired
Leadership Team
Stan Lippelman
Chief Marketing Officer/SVP
Kate O'Brien
VP of Managed Care Partnerships
Recent News
2025-10-01
2025-06-17
2023-05-19
Company data provided by crunchbase