Crisp · 22 hours ago
Director of Business Development
Atlanta, GA
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expCrisp is a leading company in law firm growth, aiming to significantly impact the revenue of law firms. As the Director of Business Development, you will manage a team of BDRs/SDRs, ensuring high performance through effective training, coaching, and accountability. Your role involves developing sales processes and working closely with marketing to optimize lead generation and team performance.
Professional Training & Coaching
Responsibilities
Directly train, coach, and manage a team of BDRs/SDRs to drive daily prospecting activity, qualify and schedule inbound leads, and consistently hit their individual targets
Own onboarding and training of new BDRs/SDRs through structured, repeatable programs that ramp reps quickly and effectively
Quickly identify individual performance issues and proactively address gaps through targeted coaching, structured performance improvement plans, and clear, direct conversations—including termination decisions when necessary
Closely measure team and individual performance through accurate reporting, forecasting, KPI tracking, and call reviews
Implement, refine, and optimize team playbooks, sales training programs, talk tracks, call scripts, objection-handling guides, and related sales enablement materials
Work directly in HubSpot, ensuring your team's activities and pipeline are always accurate, up-to-date, and processes are consistently followed
Regularly audit the CRM to ensure leads and opportunities never slip through the cracks
Work closely with the Performance Marketing team to provide feedback on lead quality, insights around common objections, trends, and opportunities to improve targeting and messaging
Develop and execute meaningful, results-oriented incentive plans to keep reps accountable, motivated, and focused on hitting individual and team targets
Qualification
Required
Has the ability to be onsite Monday–Friday for the first 30 days of employment
5+ years of sales experience in previous roles as an individual contributor
3+ years of experience directly building and managing Business Development teams
Proven track record of coaching and developing reps, leading to measurable increases in their individual performance, productivity, and overall quota attainment
Comfortable providing direct, but constructive feedback, having difficult conversations, implementing performance improvement plans, and making termination decisions when necessary
Experience developing, optimizing, and implementing effective sales enablement resources including playbooks, talk tracks, objection-handling guides, and call scripts
Strong understanding of consultative sales methodologies and the ability to effectively teach and translate to reps
High-level business acumen with a clear understanding of how sales and revenue leaders evaluate success and prioritize strategic goals
Experience working with internal recruiting teams to source, evaluate, and hire BDR/SDRs
Proficient in CRM use and management (HubSpot preferred)
Preferred
Sourcing, hiring, training, and ramping recent college graduates into successful BDR/SDRs
Benefits
100% Company Paid Health/Vision/Dental.
4% 401K Match.
Generous Paid Time Off.
Paid Parental Leave for New Parents.
Paid Relocation for Non-Local Candidates.
Company
Crisp
Here at Crisp, we’re on a mission to help 10,000 law firms grow their revenue by $10,000,000 each ($100B impact).
Founded in 2012Atlanta, Georgia, US
51-200 employeesFunding
Current Stage
Growth StageLeadership Team
Emily Housley
Strategic Assistant to the CEO
Company data provided by crunchbase