Figma · 1 day ago
Technical Program Manager, AI Platform
United States
Full-time
Remote
Mid, Senior Level
$180K/yr - $308K/yr
4+ years expFigma is a company on a mission to make design accessible to all, and they are seeking a seasoned Technical Program Manager to lead their AI platform initiatives. This role involves managing cross-functional teams to deliver key AI services and ensuring the infrastructure supports product demand effectively.
CollaborationDeveloper ToolsProduct DesignSoftwareWeb Apps
Responsibilities
Own and drive programs supporting Figma’s AI platform — including annotation velocity, evaluation pipelines, and cost/capacity readiness
Partner with Infra and Finance to plan model scaling across providers: track token usage, forecast traffic, manage regional limits, optimize caching strategies, and reduce latency
Lead our internal AI Annotation Program: manage vendors and design annotators. Define task priorities, improve quality standards and increase annotator throughput
Support internal AIOps initiatives — model go/no-go decision making, monitor model behavior, prevent regressions, and ensure readiness across quality gates
Drive cross-functional execution of key AI-powered product features — coordinate scope, risks, comms, and launch checklists
Partner with Data Science to maintain and improve internal visibility: annotation metrics, token quotas, reliability dashboards, and evaluation timelines
Qualification
Required
4+ years of technical program management experience (or equivalent) in AI platform, AI research, and AI infrastructure
Understand how AI gets built and scaled: model evaluation loops, annotation pipelines, quota limits, and data versioning
Have hands-on experience running AI cost/capacity reviews, forecast planning, and vendor oversight. Deep understanding of model cost mechanics, including token burn, cache hit rates, latency, and quota limits
Comfort operating in high-ambiguity, high-velocity environments with exec visibility
Strong writing and communication skills — you bring structure, clarity, and momentum to complex technical programs
Bring a systems-thinking mindset to the AI delivery pipeline, and know where to tighten loops or increase speed
Preferred
Experience with AI vendor contracts, third-party API quotas, or multi-cloud capacity planning
Background in AIOps / model quality pipelines — even better if you've built or scaled them
Scaled contractor or external vendor teams delivering core data operations
Strong bias to action, self-motivation and curiosity, with desire to bring people together and deliver high quality results in the constantly evolving growth and excitement of a start-up culture
Familiarity with a modern scaled web stack (AWS, Sinatra, React)
Benefits
Health, dental & vision
Retirement with company contribution
Parental leave & reproductive or family planning support
Mental health & wellness benefits
Generous PTO
Company recharge days
A learning & development stipend
A work from home stipend
Cell phone reimbursement
Sales incentive pay for most sales roles
An annual bonus plan for eligible non-sales roles
Company
Figma
Figma is a collaborative design tool that enables teams to create, prototype, and test digital products on one platform.
1001-5000 employees
H1B Sponsorship
Figma has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (47)
2024 (27)
2023 (32)
2022 (35)
2021 (16)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$1.45BKey Investors
Durable Capital PartnersAndreessen HorowitzSequoia Capital
2025-12-08Post Ipo Equity
2025-07-31IPO
2024-07-17Secondary Market· $700M
Leadership Team
Dylan Field
CEO & Co-founder
Evan Wallace
Co-Founder
Recent News
The Motley Fool
2026-01-03
The Motley Fool
2025-12-29
Company data provided by crunchbase