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Methodist Hospitals · 1 month ago

TEAM LEADER-ADMIT COORD/PAT AC

Merrillville, IN

Full-time

Onsite

Mid, Senior Level

3+ years exp

Methodist Hospitals is seeking a Team Leader for their Admit Coordination department. This role involves overseeing day-to-day operations of the registration areas, providing support and training to staff, and ensuring quality assurance in registration functions.

Health CareHospitalMedical

Responsibilities

Oversees staff, monitoring day to day operations, and problem-solving registration-related issues

Perform QA functions: Review accounts for accuracy, correct (or delegate), document and communicate issues to employees

Schedule staff so all areas are covered with no or limited OT, and reviews employee time records for accurate payroll distribution

Performing the duties of an Admitting Coordinator

Provide new-hire training and ongoing education to staff members

Attends meetings, workshops and seminars as required to inform and provide input on policies, procedures and practices

Performs monthly one on one rounding sessions with employees

Qualification

Healthcare experienceMedical terminologyUB-041500 billingCustomer service skillsDelegation skillsAnalytical skillsTyping skillsBasic PC skillsOrganizational skillsCommunication skills

Required

High School Diploma/GED Equivalent Required

Three (3) years of responsible work experience in healthcare, hospital registration, medical business office or a closely related field is required

3 Healthcare/Medical Required

Delegates assignments

Assures all staff meet departmental POS collection goals

Demonstrates exceptional customer service skills

Provides staff feedback and education so department meets or exceeds Press-Ganey goals

Acts as reference source for staff (Subject matter expert) in all registration functions (pre-certifications, authorizations and/or referrals; self-pay patients; patient liabilities; hospital/department policies/procedures)

Adheres to and monitors staff compliance with hospital and department policies and procedures

Meets or exceeds all Methodist employee & Admitting Coordinator standards.(ie. attendance, productivity, registrations, QA, collections)

Provides timely employee feedback (positive and negative) in a calm professional manner

Maintains availability to cover shifts during scheduled vacations and call-offs

Supports all management initiatives

Works closely with other departments to promote harmony and efficiency

Evaluates operations of department and makes recommendations to manager and director

Monitors and orders supplies while adhering to department budget

Medical terminology knowledge

Ability to prioritize job functions, work independently and exercise good judgment

Must possess good written and verbal communication skills

Must possess good organizational/analytical skills and mathematical aptitude