Harbor Freight Tools · 12 hours ago
Operations Manager - Supply Chain - Joliet, IL
Harbor Freight Tools is seeking an Operations Manager for their distribution center in Joliet, IL. The Operations Manager will be responsible for ensuring the success of assigned functions, managing team performance, and fostering a culture of safety and continuous improvement.
Responsibilities
Ensure all Safety policies and procedures are adhered to and enforced at all times
Lead and manage a team of front line managers in the daily planning and execution of daily operations of assigned functional areas within the Distribution Center
Manage team performance to meet or exceed established cost, productivity, quality and service targets
Plan, monitor, appraise, and manage subordinate performance results
Models the Company’s values so to influence others to perform in an aligned manner
Develop subordinate leadership team through mentoring, coaching and training so to enable a global perspective as well as promoting optimal results within the multifunctions of the operation
Provide necessary communication and motivation to staff; monitor individual performance via observation and review of various productivity metrics; counsel and discipline as necessary
Manage staffing, supply and equipment needs based on forecasted volumes and ensure that established policies, rules and regulations, and procedures are followed
Lead the creation and sustainment of a culture of continuous process improvement and associate engagement
Conduct regularly scheduled functional area reviews/reporting and provide follow-up
Troubleshoot and provide solutions for issues of a moderate to complex scope
Execute assigned operational responsibilities to achieve assigned KPIs while staying within budget parameters. React to variances and approve plans to get back on plan
Develop and/or manage KPIs to ensure performance, service, quality and cost goals are achieved
Ensure work instructions are documented and current for all functional areas and escalate any changes to SOP to appropriate partner. Receive and approve all related process changes to improve efficiencies, safety, etc
Ensure all training/cross-training plans are achieved on time as scheduled
Ensure that a climate of openness, trust and respect exists for each Associate
Establish courses of action for self and others to ensure that work objectives are approached with a sense of urgency, attacked in a standardized manner, and consistent with building goals and objectives
Lead in ways that ensure the work environment is maintained in accordance with 5S and Safety requirements
Collaborate and partner cross-functionally at all levels within the DC and across divisions of the company, including communication with corporate partners, external vendor partners and resources
Ensure all process and functions support inventory integrity
Clearly conveys information through a variety of media to individuals or groups in a manner that is understandable, easy to retain and timely
Continually build business acumen by accurately identify problems, issues and opportunities, collect data to draw conclusions and choose a course of action based on facts
Develop self so to enable having a global perspective as well as being able to promote optimal results within the multifunctions of the operation
Other duties as assigned
Qualification
Required
Minimum 3-5 years of experience in a big box, high volume distribution center environment
8+ years of experience in lieu of Degree
Must be highly organized, able to handle multiple projects/tasks simultaneously and capacity to take on large areas
Possess a high degree of analytical skills
Excel at working and leading in a team environment
Ability to clearly communicate both verbally and written at all levels of management
Proficient with all aspects of Operations Management, techniques and principles
Possess mid to high level computer skills
Ensure all Safety policies and procedures are adhered to and enforced at all times
Lead and manage a team of front line managers in the daily planning and execution of daily operations of assigned functional areas within the Distribution Center
Manage team performance to meet or exceed established cost, productivity, quality and service targets
Plan, monitor, appraise, and manage subordinate performance results
Models the Company's values so to influence others to perform in an aligned manner
Develop subordinate leadership team through mentoring, coaching and training so to enable a global perspective as well as promoting optimal results within the multifunctions of the operation
Provide necessary communication and motivation to staff; monitor individual performance via observation and review of various productivity metrics; counsel and discipline as necessary
Manage staffing, supply and equipment needs based on forecasted volumes and ensure that established policies, rules and regulations, and procedures are followed
Lead the creation and sustainment of a culture of continuous process improvement and associate engagement
Conduct regularly scheduled functional area reviews/reporting and provide follow-up
Troubleshoot and provide solutions for issues of a moderate to complex scope
Execute assigned operational responsibilities to achieve assigned KPIs while staying within budget parameters. React to variances and approve plans to get back on plan
Develop and/or manage KPIs to ensure performance, service, quality and cost goals are achieved
Ensure work instructions are documented and current for all functional areas and escalate any changes to SOP to appropriate partner. Receive and approve all related process changes to improve efficiencies, safety, etc
Ensure all training/cross-training plans are achieved on time as scheduled
Ensure that a climate of openness, trust and respect exists for each Associate
Establish courses of action for self and others to ensure that work objectives are approached with a sense of urgency, attacked in a standardized manner, and consistent with building goals and objectives
Lead in ways that ensure the work environment is maintained in accordance with 5S and Safety requirements
Collaborate and partner cross-functionally at all levels within the DC and across divisions of the company, including communication with corporate partners, external vendor partners and resources
Ensure all process and functions support inventory integrity
Clearly conveys information through a variety of media to individuals or groups in a manner that is understandable, easy to retain and timely
Continually build business acumen by accurately identify problems, issues and opportunities, collect data to draw conclusions and choose a course of action based on facts
Develop self so to enable having a global perspective as well as being able to promote optimal results within the multifunctions of the operation
Other duties as assigned
Supervises staff – 3 to 5
Financial Scope - $80M
Organizational Scope – All US locations/Single Category/Region/District/Distribution Center
Decision Making – Creates policy and resolves problems
Travel – 5%
General office environment requiring ability to stand, walk, sit for extended periods of time
speak and listen to others in person and over the phone
use keyboard and read from computer screen and reports
lift 50 pounds
Must be able to perform this job safely in accordance with standard operating procedures and good manufacturing practices, without endangering the health or safety of self or others
Preferred
Bachelor's Degree in Business, Supply Chain Operations or Operations Management preferred
Master's Degree in Business or Operations Management a plus
Company
Harbor Freight Tools
Harbor Freight Tools is a leader in providing high-quality tools at the lowest prices in the industry.
H1B Sponsorship
Harbor Freight Tools has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (2)
2022 (6)
2021 (4)
2020 (1)
Funding
Current Stage
Late StageRecent News
2025-12-03
2025-11-30
vermontbiz.com
2025-11-10
Company data provided by crunchbase