NBCUniversal · 2 hours ago
Product Manager, Commerce Upgrade and Churn
NBCUniversal is one of the world's leading media and entertainment companies. As a Product Manager on the Commerce 'Upgrade and Churn' Product team, you will conceive, define, design, develop, test, and launch experiences that support business goals toward increasing subscription revenue and preventing voluntary churn.
BroadcastingMedia and EntertainmentNews
Responsibilities
Helping to develop a roadmap of impactful products, features, and optimizations that prioritize customer value, business growth, and strategic opportunities
Monitoring performance of core upgrade journeys, developing a deep knowledge of how existing flows technically work as well as behavioral patterns for how users move between subscription products
Collaborating with Design and Engineering teams to evaluate solution approaches, assess technical feasibility, and ensure alignment on building the most effective and fitting product outcomes
Identifying and leading new feature development initiatives to drive subscription profitability goals; being able to effectively communicate your ideas to different audiences and influence them to understand your vision
Active, ongoing experimentation on production experiences, continually a/b testing to fine-tune our product journeys and learn
Working with Legal to understand compliance requirements and propose product solutions that meet the needs
Operational work related to pricing and copy edit updates across your owned surfaces
Effectively and consistently communicate your work and priorities to your manager, working peers, and stakeholders
Qualification
Required
You are an experienced product owner with a proven track record of end-to-end ownership and production of user-facing journeys
You use experimentation tools, technologies, established best practices, and your own experience-based methods
You can defend and vigorously pursue ideas based on quantitative and qualitative insights, acting in staunch support of what is best for the user
You identify the most impactful concepts and push them through a rigorous course of critical evaluation, execution, implementation, experimentation, and success
You feel most at home in a fast-paced, iterative, and collaborative environment
You are a fast and eager learner willing to take on new challenges and explore ambiguous problems
You have strong communication skills, including the ability to quickly establish rapport with stakeholders and distill complex messages into simple language both verbally and in writing
Minimum 3 years in product management, owning front-end user journeys
Experience developing and shipping products for the web, mobile apps, smart TVs, connected TV devices – tvOS, Fire TV, Roku, etc
Expertise in product experimentation— design, analytics, A/B testing, user testing, and market research
Comfort working with team members across UX design, data, engineering, and stakeholder groups
Proficiency with tools such as Jira, Confluence, AirTable, Figma, Optimizely, and MS suite applications
A deep understanding and interest in the streaming industry, its major players, trends, and challenges
Benefits
Medical, dental, and vision insurance
401(k)
Paid leave
Tuition reimbursement
A variety of other discounts and perks
Company
NBCUniversal
NBCUniversal is a media company that provides entertainment and news development, production, distribution, and marketing services. It is a sub-organization of Comcast.
H1B Sponsorship
NBCUniversal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2011-01-29Acquired
Leadership Team
Jeff Shell
CEO
Stephen Burke
Chief executive officer
Recent News
2025-12-30
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