Clinical Labs Of Hawai'i, LLP · 2 months ago
Billing Specialist - Lanihuli Patient Service Center
Hilo, HI
Full-time
Onsite
New Grad, Entry Level
$20.89/hr - $22.98/hr
0+ years expClinical Labs of Hawai'i, LLP is a Great Place to Work certified employer dedicated to creating a supportive and inclusive environment. The Billing Specialist role involves managing customer accounts, following up on payments, and collaborating with sales to ensure account accuracy and compliance.
Clinical TrialsHealth CareHealth DiagnosticsMedicalTest and Measurement
Responsibilities
Perform customer/client account research, review delinquent accounts, and work with customers/clients to establish a mutually agreeable re-payment plan in accordance with Accounts Receivable guidelines
Initiate contact with customers/clients regarding their account status
Submit past-due notifications to patients
Follow-up on missed re-payment arrangements
Coordinate with local Sales collaboration in handling client accounts
Track and monitor delinquent accounts to ensure account status moves current and payment application is consistent
Report and refer seriously delinquent accounts to designated Administrative leadership for potential service provider agreement default and cut-off
Work on other projects as assigned
Qualification
Required
High School diploma or GED
Typing (min 35 wpm) and 10 Key. MUST be able to demonstrate proficiency
Requires a positive demeanor and professional phone etiquette and disposition that is fair and consistent with all clients they support
Must handle consumer and commercial collections professionally and pay attention to detail and record keeping
Ability to work with minimal direction; seeking additional help/information from the Client Support Manager and/or Supervisor or Team Leader
Knowledge of computer technology and terminology
Perform duties promptly and accurately—the ability to work under deadlines
Maintain confidentiality of information
Ability to read and comprehend English
This position is Working Onsite
Preferred
Minimum of six (6) months of related experience or equivalent combination of experience and education
Experience with medical/insurance billing and Customer Service
Experience in a multitasking environment
Benefits
Free lab services for you and your dependents
Work-life balance, including Paid Time Off and Paid Holidays
Competitive benefits including medical, dental, and vision insurance
Help saving for retirement with a 401(k) plus a company match
Company
Clinical Labs Of Hawai'i, LLP
Clinical Labs of Hawai'i, LLP with Pan Pacific Pathologists, LLC is the leading medical laboratory testing company in the State of Hawaii, offering a full range of anatomical and clinical tests for Hawai'i's medical community.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Yokota, SHRM-SCP
Human Resources Business Partner
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