Cargill · 3 days ago
Service Now Product Owner - Finance
Wayzata, MN
Full-time
Onsite
Senior Level
$131K/yr - $200K/yr
6+ years expCargill is a family company providing food, ingredients, agricultural solutions and industrial products that are vital for living. The Service Now Product Owner for Finance will be responsible for representing business needs and managing the product backlog to achieve desired business outcomes, while collaborating across the organization to ensure smooth delivery of solutions in various Finance domains.
AgricultureFood and BeverageFood ProcessingManufacturingMeat and Poultry
Hiring Manager
Brad Gilbertson
Responsibilities
Serve as the point person on the product development team using high level perspective to define goals and create a vision for product development projects
Own product strategy and solution, from inception to delivery and identify business value and end user outcomes including key performance indicators and financial return on investment
Conduct business process analysis and discovery workshops with stakeholders to understand current processes, pain points, and requirements
Design workflows to enable end-to-end processes, leveraging ServiceNow capabilities to improve collaboration, efficiency, transparency, and user experience
Provide recommendations on future state Request to Resolution models that meet global, best-in-class standards for case management
Work with teams across finance to:
Develop detailed business requirements and functional specifications for ServiceNow implementations
Create and maintain knowledge base articles, service catalogs, and workflow documentation
Prepare user stories and use cases to define requirements for system adjustments
Create process maps for end-to-end case management workflows, supported with roles and responsibilities (RASCI), SLAs, and KPIs
Offer guidelines on technology setup to meet the requirements of transformed C2R models for specific service lines
Work closely with our technical implementation team who will handle the actual system configuration
Conduct user acceptance testing to ensure the implemented solution meets business requirements
Ensure delivery of training and change management support to ensure successful adoption of new processes and tools
Monitor post-implementation performance and recommend continuous improvements
Create product roadmaps as a high level, strategic visual summary that outlines the vision and direction for the product offering over time, to be used as a strategic guide for stakeholders to reference and as a plan for execution
Create the product backlog items and prioritize them based on the overall strategy and business objectives and map out project dependencies to inform the necessary sequence of development
Partner collaboratively with the team to build working solutions in order to obtain feedback as quickly as possible
Provide expert thought leadership in your field and work with limited direction, using additional research and interpretation to identify issues or problems. You may provide direction to supporting team members and be a strategic contributor
Other duties as assigned
Qualification
Required
Bachelor's degree in a related field or equivalent experience
Clear understanding of agile values, frameworks and metrics
Proven ability to define and execute product strategy, roadmap, and vision aligned with enterprise goals
Experience in analyzing business needs and managing ServiceNow requirements from a business perspective
Practical knowledge of the ServiceNow platform and experience deploying to Finance function
Experience leading change and communication with a large and diverse group of stakeholders
High technical fluency and comfort discussing technical architecture, API integrations, and data flow between ServiceNow and finance systems
Proven track record of working across technology, data, and functional teams to deliver agreed outcomes in ServiceNow implementations
Minimum of six years of related work experience. Typically reflects 10 years or more of relevant experience
Preferred
Understanding of Flow Designer, Service Catalog, and Integration Hub for finance-related automation
Familiarity with ERP integrations (esp. SAP & JDE) and how ServiceNow connects with them
Understanding of core financial processes: General Ledger, Accounts Payable/Receivable, Expense Management, and Financial Planning
Ability to translate requirements into both technical user stories and compelling business cases
Experience facilitating teams and breaking down business requirements into deliverables
Understanding of Case Management principles and Request to Resolution processes
Certified ServiceNow Product Owner or ServiceNow System Administrator
Experience with ITFM (IT Financial Management) or ServiceNow's Financial Management application
Project management certification
Agile product owner certification
Profit and loss management experience
Benefits
Medical and/or other benefits dependent on the position offered and hours worked
Company
Cargill
Cargill provides agricultural, food, bioindustrial, and risk management solutions across global supply chains and manufacturing sectors.
10001+ employees
H1B Sponsorship
Cargill has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (25)
2023 (29)
2022 (31)
2021 (26)
2020 (41)
Funding
Current Stage
Late StageTotal Funding
$0.02MKey Investors
National Safety Council
2025-06-25Grant· $0.02M
Leadership Team
Brian Sikes
Board Chair and CEO
David MacLennan
Chairman & Chief Executive Officer
Recent News
2026-01-05
Company data provided by crunchbase