Beacon Communications ยท 4 months ago
Security Technician
Beacon Communications is a company that provides skilled service and repairs for various systems. The Security Technician role involves troubleshooting and installing low voltage systems while ensuring customer satisfaction and adherence to company standards.
Cyber SecurityInformation ServicesInformation TechnologyNetwork Security
Responsibilities
Troubleshooting low voltage systems to determine problems and correcting/debugging
Participate in small service projects, service agreement fulfillment and quality control to facilitate the turnover from projects to service
Demonstrate ability to accomplish assigned tasks on schedule
Demonstrate basic installation methodology in wire pull, device installation, wire pathing, and other tasks as they are assigned
Expected to be part of the on-call rotation
Demonstrate a thorough understanding of systems upon which factory certification is achieved
Completion of daily tasks as assigned by the technician leading the project or the Project Manager
Demonstrate thorough understanding of procedures and guidelines
Great communication with customers and represents Beacon in a professional way
Provide daily reports to Service Coordinator on work completed and issues related to project completion
Completing required paperwork in a timely manner so the Service Department can invoice customers correctly and promptly
Promote Beacon services and products to customers
Specialty tools will be provided to service technicians on an as needed basis. Basic hand tools will be required for qualified candidate to provide. Installer will be responsible for providing reasonable care in protecting and maintaining tools
This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description
Qualification
Required
Strong electrical, troubleshooting, and problem-solving skills
Thorough experience in installation related to low-voltage technologies
Proficient in Windows-based computer network environment, Word, and Excel
Effective organizational skills with strong attention to detail and reporting deadlines
Ability to read blueprints and construction drawings
Ability to communicate effectively with multiple types of end-user customers
Excellent interpersonal skills and ability to work collaboratively in a team environment, along with proven ability to lead effective teams
Ability to handle several projects simultaneously, either individually or in a team setting
Strong team player
Self-motivated with a strong ability to learn new things quickly
Experience working with critical communication systems
Experience working on various security systems including access control and CCTV
High School Diploma or approved equivalent
Holds an OSHA 10 or higher certification as well as thorough knowledge of guidelines covering the NEC and TIA/EIA standards
Work environment can be an office or a customer site under construction
Assist lead technicians and/or Project Manager with accomplishing tasks essential to timely and scheduled completion of projects
Must understand vague and implicit instructions and react favorably in all work situations. Must be mentally adaptable and flexible in dealing with a variety of people. Is frequently called upon to handle difficult situations
Must understand infection control practices when working in healthcare facilities
Must be able to deal with a variety of emotions and frustrations in making decisions
Must be adaptive to novel and diverse work problems and personalities daily
Must be able to communicate providing verbal feedback in a professional manner
Occasional high stress work may require dealing with customers/clients. Work hours can be long and varied, sometimes working late at night, and starting early in the morning
Requires traveling to jobsites in the Denver area as well as some out-of-town travel as needed per customer request
Requires sitting, prolonged standing, walking, handling, gripping, pushing, pulling, and reaching over head with force. Also requires stooping, crouching, crawling on knees and working along floors/sub floors
Ability to physically transport ladders up to 12 feet in height and lift ladders from vehicle roof racks. Must be willing and able to climb and stand on ladders and scaffolding
Frequently lifts and carries items weighing up to 50 pounds, sometimes overhead
Ability to use power actuated hand tools, i.e., hammers, drills, saws
Ability to see a full spectrum of color for correct wire identification
Maintain a valid Drivers License and clean MVR to drive a company vehicle
Maintain a clear background check to satisfy customer jobsite badging requirements
Willing to submit to all vaccinations and screening tests required for customer jobsite badging protocol
Maintain a clear drug and alcohol screening protocol
Consistent, reliable, and timely attendance
Ability to navigate all types of construction/customer sites, unassisted
Participation in on-call rotation as assigned
70% travel or overnight, as needed
Preferred
Certification in Rauland Borg Products and installations highly desired. Specifically, R4000, RIV, R5000, R5, ICS, and TCU
Security background is preferred. Certifications in one or more of the following is desired: Open Options, Hirsch, 3xLogic, Video Insight, and Bosch
Company
Beacon Communications
Beacon Communications is a full-service crucial communications and security solutions provider.
Funding
Current Stage
Growth StageRecent News
2025-05-06
Morningstar.com
2025-05-01
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