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PwC · 3 days ago

FS Insurance Management Consultant - Senior Manager

New York, NY

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

$124K/yr - $280K/yr

7+ years exp

PwC is a professional services firm that provides operations consulting services, focusing on optimizing client operations for competitive advantages. As a Senior Manager in the Customer Service team, you will lead the development and execution of customer service initiatives, drive project success through senior client interactions, and foster a collaborative team environment.

AccountingBusiness DevelopmentConsultingFinanceFinancial ServicesTax Consulting

No H1B

Responsibilities

Lead the development and execution of customer service initiatives

Drive project success through senior client interactions

Innovate and improve processes to maintain operational excellence

Build trust with teams and stakeholders through transparent communication

Motivate and coach teams to address and resolve complex issues

Apply strategic thinking to deliver impactful results

Maintain a focus on achieving top-quality outcomes

Foster a collaborative and inclusive team environment

Qualification

Insurance technologyClient relationship skillsOperational excellenceQuantitative benchmarkingLeadership abilitiesTeam-building abilitiesStrategic thinkingCommunication skills

Required

Bachelor's Degree

7 years of combined experience in Consulting and the Insurance industry

Preferred

Bachelor's Degree in Actuarial Science, Banking and Insurance, Banking and Finance, Business Administration/Management, Economics, Economics and Finance, Economics and Finance & Technology, Finance, Finance & Technology, Management Information Systems, Organizational Management, Operations Management/Research preferred

Proven success in operationalizing business strategies

Proficiency in transforming chain functions

Client relationship and network building skills

Experience in quantitative and qualitative benchmarking

Ability to manage complex business initiatives

Proficiency in insurance technology and analytics

Leadership and team-building abilities