MEDIKO · 2 weeks ago
Regional Manager-West Coast
Spokane, WA
Full-time
Hybrid
Lead/Staff, Director/Executive
5+ years expMEDIKO is a mission-driven company committed to delivering high-quality medical care to the communities it serves. The Regional Manager will oversee the operational performance of multiple correctional healthcare facilities, ensuring compliance and efficient service delivery while managing day-to-day operations and driving improvements in healthcare quality and staff performance.
Health CareHospitalMedical
Responsibilities
Ensure site compliance with contract requirements, state regulations, and company policies and procedures; assist in developing and maintaining site-specific policies and procedures
Serve as the primary point of escalation, maintaining an effective presence and addressing site-level issues as they arise
Monitor and support site performance, ensuring adherence to quality standards, regulations, and contract specifications
Develop and maintain strong working relationships with client leadership and staff, fostering collaboration through regular site visits and communication
Collaborate with other Regional Managers and cross-functional leaders to share best practices and drive operational improvements across sites
Act as a liaison between Mediko leadership, site teams, and facility management, ensuring alignment on shared goals and outcomes
Implement and oversee quality improvement processes, utilizing data analysis to make informed decisions and drive continuous improvement
Review site performance metrics, analyzing reports to identify trends, issues, and opportunities for corrective or preventative action
Lead corrective action plans (CAPs), ensuring timely and effective remediation efforts while keeping all stakeholders informed
Support Health Services Administrators (HSAs) in tracking site staffing, vacancies, penalties, and liquidated damages, working to address any discrepancies
Provide coaching and actionable feedback to Health Services Administrators (HSAs), helping them achieve site-specific goals and improve team performance
Lead recruitment and retention efforts, focusing on identifying turnover drivers and minimizing attrition across assigned sites
Assist in talent identification and development, working with site leadership to coach and support staff to meet operational goals
Attend client meetings (monthly/quarterly), ensuring in-person presence when possible to strengthen relationships and foster collaboration
Proactively identify issues, risks, and opportunities, offering practical solutions or resources needed to achieve site and organizational goals
Support ongoing professional development by identifying training needs and ensuring effective delivery of training programs for operational teams
Participate in pre-bid meetings and proposal development as needed to support business development and expansion efforts
Perform other related duties as assigned
Qualification
Required
A Registered Nurse license is required
Must live on the West Coast; Washington State is preferred
A Bachelor's degree in Healthcare Administration, Business Administration, Nursing, or a related field is required
Active CPR/BLS certificate required (American Heart Association/American Red Cross guideline approved), if role is located in a correctional facility
Preferred
A Master's degree in Healthcare Administration, Business Administration, Public Health, or a related discipline is preferred
Minimum of 5-7 years of progressive leadership experience in the healthcare industry, with at least 3-5 years in a leadership or director-level role is preferred
Proven experience in managing healthcare operations in a correctional healthcare or similar regulated environment is highly preferred
Experience with regulatory compliance, including familiarity with NCCHC, ACA, and other healthcare standards relevant to the correctional setting is preferred
Demonstrated experience in strategic planning, project management, and leading cross-functional teams to meet business goals
A track record of successfully driving operational efficiencies, improving patient care, and managing budgets effectively
Certification in Healthcare Management (e.g., FACHE, CPHQ, CHC, or similar), Correctional Healthcare (NCCHC) or other relevant professional certifications is preferred
Benefits
Competitive Pay and MVP Bonus Program
Benefits package including Medical, Dental, and Vision insurance for you and your family
Preferred Pharmacy Network options
MDLIVE virtual Provider telehealth options
Wellness program
Health Savings Accounts and Health Reimbursement Account options with company match
Employer-paid Life Insurance Policy/AD&D, Long-Term Disability and Short-Term Disability coverage
Optional Voluntary coverage for Life Insurance, Accident, Critical Illness, and Hospital Indemnity plans
Paid portion of Maternity Leaves
Employee Assistance Program
Generous Paid Time Off (PTO) including 10 Holidays and flexible Floating Holidays
Participation in the MEDIKO 401(k) Retirement Plan with company match
Employee Referral Bonuses
Tuition Reimbursement Assistance Plan
Free Continuing Education
Access to Perks and Discounts at nationally recognized chains, service providers and retailers
Company
MEDIKO
Mediko is providing cost effective medical services in correctional facilities.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jennifer Stradtman
Vice President of Partnership Development
Cheryl Esposito MSN, RN, CCHP-RN
Chief Nursing Officer
Company data provided by crunchbase