Apple · 1 month ago
Quantitative UX Research Lead
Austin Metro Area
Full-time
Onsite
Senior Level, Lead/Staff
$147K/yr - $221K/yr
8+ years expApple is a leading technology company known for its innovative products and services. The Quantitative UX Research Lead will lead impactful research studies to enhance AppleCare Digital customer support experiences by conducting comprehensive studies and collaborating with various stakeholders.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
Survey Design & Implementation: Independently create methodologically sound surveys across complexity levels—from rapid pulse checks to sophisticated research designs including conjoint analysis, market segmentation, and advanced statistical modeling
Data Integration & Synthesis: Proactively identify opportunities to triangulate survey findings with complementary data sources (behavioral analytics, qualitative UX research, historical studies) to develop richer customer insights and uncover behavioral patterns
Strategic Insights & Innovation: Recognize emerging trends and research gaps to establish novel perspectives on user behavior, while continuously developing new methodological capabilities and research frameworks
Project Leadership: Successfully manage concurrent research initiatives while maintaining quality standards, effectively prioritizing deliverables and seamlessly transitioning between diverse project requirements
Qualification
Required
Bachelors with a concentration in Market Research, Psychology, Anthropology, Statistics for Behavioral Sciences or similarly relevant field focused on user experiences and analytics, with 8+ years of applicable professional experience
Demonstrated experience leading mixed-method research supporting digital product innovation and optimization
Deep hands-on expertise in mixed-method research methodologies, experimental design, and advanced data analyses for survey and market research
Fluent in advanced research methods like segmentation, conjoint, MaxDiff, perceptual mapping, structural equation modeling, etc
Demonstrated experience in integrating data from different sources - surveys, click-through behavioral data, UX interviews
Ability to mine and analyze behavioral analytics data (e.g., click-through metrics, digital engagement, conversion paths) and connect key insights to research data
Comfortable operating in uncharted territory, pushing methodological innovation, and setting a higher standard for customer empathy
Effective verbal and written communication skills, distilling complex mixed-method research reports into understandable, compelling, and actionable insights
Fluent in using analytics tools (like R, SQL, SPSS, SAS, etc.) to analyze research and behavioral data
Preferred
M.A. or M.S. in Market Research, Psychology, Anthropology, Statistics for Behavioral Sciences or similarly relevant field focused on user experiences and analytics is strongly preferred
Experience with client and vendor side is preferred
Working knowledge of UX industry methodologies
Benefits
Comprehensive medical and dental coverage
Retirement benefits
A range of discounted products and free services
Reimbursement for certain educational expenses — including tuition
Discretionary bonuses or commission payments
Relocation
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase