Intercom · 1 day ago
Senior Analyst, Strategy & Planning
San Francisco, CA
Full-time
Hybrid
Mid, Senior Level
$105K/yr - $126K/yr
5+ years expIntercom is an AI Customer Service company on a mission to help businesses provide incredible customer experiences. They are seeking a highly detail-oriented and analytical Senior Sales Strategy and Planning Analyst to support sales planning, improve sales productivity, and collaborate closely with various teams to shape the global sales strategy.
CRMMarketing AutomationSaaSSales Automation
Responsibilities
Support annual, semi-annual, and quarterly sales planning, including org design, headcount deployment, capacity planning, goal setting, and quota assignment
Analyze and track sales productivity across the organization, delivering actionable insights to drive performance improvement
Partner closely with GTM, Finance, and RevOps teams to optimize and scale our GTM engine
Support ad-hoc GTM strategic projects
Build and maintain strong relationships with cross-functional stakeholders to ensure alignment and effective execution
Qualification
Required
5+ years of experience in functions such as sales strategy, sales planning, sales operations, FP&A, or GTM Finance
Experience in high-growth, performance-driven B2B technology companies, ideally SaaS or consumption-based business models, with sales teams of more than 100 people
Strong analytical and quantitative skills with a data-driven approach to problem-solving
Strategic and structured thinker with strong business acumen and a proven ability to translate business needs into actionable solutions
Excellent communication and interpersonal skills
Comfortable working independently and collaboratively in a fast-paced environment
Solid understanding of sales compensation and incentive design in B2B technology contexts
Collaborative team player with the ability to influence stakeholders across functions
Results-oriented with the ability to thrive in a demanding, fast-paced environment
Curiosity and eagerness to learn
Benefits
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
Regular compensation reviews - great work is rewarded!
Flexible paid time off policy
Paid Parental Leave Program
401k plan & match
In-office bicycle storage
Fun events for Intercomrades, friends, and family!
Company
Intercom
Intercom is a software company that creates modern customer service software that redefines how businesses support their customers.
1001-5000 employees
H1B Sponsorship
Intercom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (8)
2023 (4)
2022 (5)
2021 (5)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$240.75MKey Investors
Kleiner PerkinsIndex VenturesICONIQ Growth
2018-03-27Series D· $125M
2016-04-07Series C· $50M
2015-08-26Series C· $35M
Leadership Team
Eoghan McCabe
CEO, chairman, and co-founder
Ciaran Lee
Co-Founder
Recent News
2025-10-31
Company data provided by crunchbase