Western Golf Properties · 2 months ago
Guest Service Staff - Legacy Golf Club - Henderson, NV
Henderson, NV
Part-time
Onsite
New Grad, Entry LevelWestern Golf Properties is seeking a Guest Service Attendant for Legacy Golf Club. The role involves assisting guests at the golf course, maintaining golf carts, and ensuring a clean and welcoming environment for all visitors.
ConsultingGolfSports
No H1B
Responsibilities
Setup bag drop, cart staging and driving range areas before our guests arrive. Make sure all areas are always clean and stocked with necessary supplies
Ensure that all arriving guests are properly greeted, bags unloaded & shuttled, cars parked, questions answered, and directions given
Staging golf carts for the guests use
Properly always set up the driving and keep it functioning
Maintain a clean and well-organized cart barn
Perform all required cart maintenance procedures
Constant communication with the Starter/Greeter, Guest Services Manager, Golf Shop, Cart Attendants, Bag Handlers and Player Assistants
Ensure that all departing guests are properly greeted, bags shuttled & loaded, cars retrieved, questions answered, directions given and thanked for visiting the facility
Keep all areas clean and well organized
Assist the Starter/Greeter with bag handling and any other guest’s needs
Make sure all golf carts are clean, stocked and parked properly in the staging area
Perform all required preventative maintenance procedures on the golf carts
Perform all required opening & closing procedures and security of the owner’s assets
Perform other duties as requested by WGP Corporate / Guest Services Captain / Starter & Greeter
Monitors and maintains the pace of play on the course(s) at pre-determined acceptable playing times
Responsible for communicating course pace of play, course conditions and situations to the Starter, Golf Shop Staff, other Player Assistants and any other appropriate personnel
Remain visible and accessible to guests on the course. Assist them with whatever they need. Greets the guest(s) with a smile and by their name if possible
Combines groups to make foursomes where appropriate
Makes sure that all guests start at their designated time
During your tour of the course, pick up any trash/debris, replace cart directional stakes/ropes, fix ball marks on greens and check all on-course restrooms for needed supplies and cleanliness
Remains in constant communication with the Golf Shop, Cart Attendants, Bag Handlers and Player Assistants
Inform the guests about current course conditions, local rules, golf cart restrictions, inclement weather, golf course etiquette and any activities on the course which could affect their round
Maintain a clean and stocked cart with required supplies at all times
Copy and review the day’s tee sheets with the Starter/Greeter. Update throughout the day
Monitor pace of play at all times by being visible and recording all pertinent information on your pace of play log sheets. Assist slow groups
While roaming the course report any on course safety issues; assist the players with any cart mechanical or GPS problems, pickup any loose trash, fix down ropes, repair ball marks, check on course restrooms frequently to make sure they are clean and have proper supplies
Work closely with the tournament department leading players onto the course and placing or retrieving proximity markers from the course. Keep golf shop aware of the positions of the first and last group in a tournament shotgun for crossover purposes
Perform other duties as requested by WGP Corporate / Guest Services Captain / Starter & Greeter
Qualification
Required
Customer service experience
Punctual and reliable
Exceptional grooming habits, maintaining clean and complete uniform as designated by Management
Required to be available for work on all major holidays
Must regularly lift and move up to 25 pounds
Physical, Environmental, Cognitive and Social Requirements: Sitting, standing, walking, reaching, stooping, bending, twisting, kneeling, pushing, pulling, grasping and stand for long periods of time, sometimes outdoors exposed to moving mechanical parts, outside weather conditions (hot and cold) and moderate to loud noise level
Frequently required to stoop, bend, crouch, and squat climb, kneel, in and out of golf carts, and to twist at the neck and waist, reach above and below shoulder level, push and pull when retrieving, storing and moving golf bags; use dominate hand and fingers to feel and grasp, push and pull and for find manipulation to detail carts, clean clubs and use two-way radios
Maintain a clean and stocked cart with required supplies at all times
Copy and review the day's tee sheets with the Starter/Greeter. Update throughout the day
Monitor pace of play at all times by being visible and recording all pertinent information on your pace of play log sheets. Assist slow groups
While roaming the course report any on course safety issues; assist the players with any cart mechanical or GPS problems, pickup any loose trash, fix down ropes, repair ball marks, check on course restrooms frequently to make sure they are clean and have proper supplies
Work closely with the tournament department leading players onto the course and placing or retrieving proximity markers from the course. Keep golf shop aware of the positions of the first and last group in a tournament shotgun for crossover purposes
Perform other duties as requested by WGP Corporate / Guest Services Captain / Starter & Greeter
Employment Authorization through E-Verify
Company
Western Golf Properties
Western Golf Properties offers golf course and club management services.
Founded in 1985
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Bobby Heath
CEO
J
Joe Black
Founder
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