Sit n' Stay Dog Training · 2 months ago
🐾 Client & Community Relations Manager (Part-Time)
Orchard Park, NY, 14127, US
Full-time, Part-time
Hybrid
Mid LevelSit n' Stay Dog Training is seeking a part-time Client & Community Relations Manager to support their growth and enhance client relationships. This role involves client care, community outreach, and sales, requiring strong organizational and interpersonal skills.
Consumer Services
Responsibilities
Responding to emails, texts, phone calls, and social media messages
Scheduling, organizing, and conducting Game Plan calls with new clients
Managing client onboarding, communication, and satisfaction
Providing outstanding, nurturing customer service at every touchpoint
Coordinating behind-the-scenes details to keep our clients (and team) happy
Working on-site at Dog School and building rapport with our community
Leading local outreach to vets, shelters, rescues, pet stores, and more
Coordinating and attending community events, expos, and networking opportunities (often on nights or weekends)
Supporting referral programs, ambassador partnerships, and visibility campaigns
Helping spread the word about what makes Sit n Stay special
Driving revenue by converting leads into paying clients
Contributing to promotional campaigns and launch plans
Tracking KPIs to meet goals
Participating in brainstorms and offering input — we value your voice
Keeping us organized and on top of our game!
Managing schedules, follow-ups, and key client information
Supporting day-to-day operations and working closely with Kim and the leadership team
Qualification
Required
A people person to the core — loves talking, listening, and solving problems
Confident in sales and consultative conversations
Exceptionally organized, efficient, and dependable
Tech-savvy and a quick learner with new software and systems
Able to work independently while taking direction well
Positive, professional, nurturing, and aligned with our values
Willing to work on-site at Dog School (some evenings/weekends required) as well as work off-site at events
Excited about helping Sit n Stay grow — not just 'doing a job,' but building a movement
Someone who also loves dogs and wants to help an organization to keep more dogs in their homes
Benefits
A warm, collaborative, and purpose-driven team
Clear KPI and performance goals so you know what success looks like
Room for growth, leadership, and creativity as we scale
Part-time hours with flexibility and meaning, with the possibility of growing into a full time position
Pay that starts modest but increases with performance (and potential bonus opportunities)
A chance to help more dogs and families live their best lives
Company
Sit n' Stay Dog Training
Sit n' Stay Dog Training is the best choice for your dog training, dog school and dog walking needs.
Founded in 2002
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase