The Riverside Hotel · 2 months ago
Catering Sales Manager
Fort Lauderdale, FL, 33301, US
Full-time
Onsite
Mid LevelThe Riverside Hotel is a hospitality-focused establishment that is seeking a Catering Sales Manager. This role is responsible for building and maintaining client relationships, maximizing revenue through effective negotiation and event management, and overseeing the daily operations of the Catering Department.
Hospitality
Responsibilities
Represent the hotel and conduct events with customers by telephone or in-person to solicit catering business
Meets and entertains customers, conducts property tours, and promotes facilities and services
Responds to customers inquiries and negotiates contracts with customers and vendors
Assumes responsibility for the successful set-up and execution of meetings, meals and special events
Provides direction and supervision of meeting and/or catering logistics to operational departments and staff members
Maximize revenue by selling open functions within a 30-day booking window with negotiated food & beverage minimums
Develops customer menus, drafts contracts and letters, as well as organizes all other arrangements as they relate to corporate events
Audits customer checks and department charges and files to ensure accuracy
Ensures that contracts, menus, letters and reports are completed according to Riverside Hotel Standards and policies
Re-book functions and follow-up with customers post event through proper tracing and booking dates
Demonstrate working knowledge of service standards
Attend necessary management staff meetings and be properly prepared for presentations, discussions, etc
Have a working knowledge of the maintenance and operating procedures of all departmental equipment
Make progress in your own personal growth development plan. Have clear-cut objectives
Performs other duties and responsibilities as assigned or required
Observe all operations in such a manner as to encourage a smooth flow of business transactions with guests and patrons
Assist the staff with various problems encountered in guest relations or operations
Ensure coverage of the Catering Sales office to meet client demands
Ensure that all meeting/banquet facilities are clean and presentable
Handle walk-ins and inquiries for the hotel
Qualification
Required
Responsible for the establishment of new relationships while maintaining existing relationships with accounts while consistently striving to maximize revenue and promote effective negotiation of services
Represent the hotel and conduct events with customers by telephone or in-person to solicit catering business
Meets and entertains customers, conducts property tours, and promotes facilities and services
Responds to customers inquiries and negotiates contracts with customers and vendors
Assumes responsibility for the successful set-up and execution of meetings, meals and special events
Provides direction and supervision of meeting and/or catering logistics to operational departments and staff members
Maximize revenue by selling open functions within a 30-day booking window with negotiated food & beverage minimums
Develops customer menus, drafts contracts and letters, as well as organizes all other arrangements as they relate to corporate events
Audits customer checks and department charges and files to ensure accuracy
Ensures that contracts, menus, letters and reports are completed according to Riverside Hotel Standards and policies
Re-book functions and follow-up with customers post event through proper tracing and booking dates
Demonstrate working knowledge of service standards
Attend necessary management staff meetings and be properly prepared for presentations, discussions, etc
Have a working knowledge of the maintenance and operating procedures of all departmental equipment
Make progress in your own personal growth development plan. Have clear-cut objectives
Observe all operations in such a manner as to encourage a smooth flow of business transactions with guests and patrons
Assist the staff with various problems encountered in guest relations or operations
Ensure coverage of the Catering Sales office to meet client demands
Ensure that all meeting/banquet facilities are clean and presentable
Handle walk-ins and inquiries for the hotel
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear
The employee is frequently required to stand; walk and taste or smell
The employee must frequently lift and/or move up to 10 pounds
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions
The noise level in the work environment is usually quiet
Existing work computer and knowledge of all applications required to do the job effectively
Delphi – Sales & Catering Application
Fax Machine & Xerox Machine
Opera
Company
The Riverside Hotel
Relax in the heart of downtown Fort Lauderdale, where world-class restaurants, hopping nightclubs and enchanting courtyards frame the city’s only hotel on the trendy Las Olas Boulevard – the Riverside Hotel.
Founded in 1936
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase