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CVS Health · 1 day ago

Bilingual Analyst, Case Management - $3,000 New Hire Bonus - Miami-Dade County Florida

Miami, FL

Full-time

Onsite

Entry, Mid Level

$21.10/hr - $36.78/hr

2+ years exp

CVS Health is a leading health solutions company dedicated to transforming health care. The Case Management Coordinator will assess and coordinate care for members, ensuring their medical needs are met and enhancing their overall wellness through tailored support services.

Health CareMedicalPharmaceuticalRetailSales

Responsibilities

Assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member to facilitate the member's overall wellness

Effectively manage a caseload that includes supportive and medically complex members

Develop a proactive course of action to address issues presented to enhance the short and long-term outcomes as well as opportunities to enhance a member's overall wellness through integration

Determine appropriate services and supports due to member's health needs; including but not limited to prior authorizations, coordination with PCP and skilled providers, condition management information, medication review, community resources and supports

Qualification

Behavioral Health experienceCase Management experienceBilingual (English & Spanish)Managed Care experienceComputer proficiencyMultitaskingTech-savvyEffective communicationDetail orientedOrganizational skills

Required

Bilingual: (English & Spanish)

2+ years of experience in Behavioral Health or a Long-Term Care setting

Must reside in Miami FL (Applicable Zip Codes: 33125, 33126, 33165, 33130, 33133, or 33135)

Willing and able to travel 50-75% of their time to meet members face to face in Miami-Dade County and surrounding areas in Florida

Bachelor's degree required, in Social Work or related field required

Preferred

Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment

Effective communication skills, both verbal and written

Managed Care experience

Computer proficiency in Microsoft Word, Excel, Outlook required

Case Management and Discharge Planning experience

Benefits

Affordable medical plan options

401(k) plan (including matching company contributions)

Employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility