Associate Cloud Operations Technician jobs in United States
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Applied Systems Canada · 2 months ago

Associate Cloud Operations Technician

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
date3+ years exp

Applied Systems is transforming the insurance industry by building a team ready to learn and innovate. They are seeking an Associate Cloud Operations Technician to join their Cloud Services team, responsible for providing technical support and creating documentation to enhance client experiences.

Computer Software

Responsibilities

Liaise with Development, Support, and Implementation to provide the best possible experience to our clients
Create documentation for policies and procedures used in the department for software installations, server configurations, or troubleshooting
Work closely with other Cloud Services groups to resolve issues or help with configuration changes/testing
Work in SQL performing activities like database backups, restores, and running scripts
Perform other duties as assigned by the immediate manager or the management team

Qualification

Technical support experienceMicrosoft Windows ServerSQL Server Management StudioScripting knowledgeTCP/IP knowledgeTime managementWritten communication

Required

3+ years of technical support experience in a Windows domain environment, including troubleshooting simple to complex software/hardware issues
Experience with Microsoft Windows Server and desktop operating systems
Working knowledge of scripting for administrative tasks (VB Script, PowerShell, or Command Line batch files), additional Microsoft products, including SQL Server Management Studio
Working knowledge of TCP/IP and network troubleshooting
Highly organized with excellent time management skills
Excellent written communication skills
Associate degree in Information Technology, Information Systems, or related field; or equivalent experience

Benefits

Medical, Dental, and Vision Coverage
Holiday and Vacation Time
Health & Wellness Days
A Bonus Day for Your Birthday

Company

Applied Systems Canada

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We can help everyone at your agency transform to make the day-to-day more efficient and extend the traditional storefront to online insurance experiences.
dateFounded in 2001
location
Calgary, Alberta, CAN
people-size1001-5000 employees
web-link
http://www.policyworks.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2019-10-16Acquired
Company data provided by crunchbase