Candescent · 12 hours ago
Digital Strategy Manager
United States
Full-time
Remote
Mid, Senior Level
5+ years expCandescent is the leading cloud-based digital banking solutions provider for financial institutions, transforming digital banking with intelligent solutions. The Digital Strategy Manager is responsible for building strategic partnerships with executive-level decision makers, managing a portfolio of clients, and driving client retention and revenue growth through consultative account management and business development.
BankingFinancial ServicesSaaS
Responsibilities
Own a defined book of business, achieving revenue retention and growth goals through account planning, product expansion, and strategic collaboration with clients
Engage in a consultative manner with executive stakeholders to align digital strategy with business outcomes
Conduct quarterly business reviews (onsite when needed) to analyze results, identify opportunities, and strengthen multi-product adoption
Educate clients on the business impact of Candescent’s digital banking products and services
Prepare and deliver proposals, presentations, and recommendations that drive revenue and adoption
Negotiate renewals, products, and services while maintaining high client satisfaction and contractual continuity
Collaborate with internal Candescent teams (sales, marketing, product, and implementation) to ensure smooth delivery and client success
Stay informed of industry trends and represent Candescent at trade shows, conferences, and client events
Qualification
Required
Bachelor's degree or equivalent experience
5+ years in the financial services or technology software industry in a sales and/or account management role with proven revenue results
Strong communication and executive relationship-building skills up to the C-level
Experience within the banking or credit union space—either as a practitioner or vendor partner
Proficiency in consultative, solutions-based selling and strategic account management
Ability to manage multiple client initiatives and navigate complex organizations
Skilled in Microsoft applications (Word, Excel, PowerPoint, Outlook) and CRM tools
Demonstrated ability to work independently from a remote environment
Experience selling or managing SaaS/PaaS software solutions
Company
Candescent
Candescent is a digital banking platform that offers online banking, account openings, and digital transaction services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Donald Chesnut
Chief Design Officer
Gareth Gaston
Chief Product Officer
Recent News
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