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Koniag Government Services · 7 hours ago

L1 Enterprise Operations Engineer

Washington, DC

Full-time

Onsite

Mid Level

3+ years exp

Koniag Government Services is a company dedicated to supporting federal government agencies through enterprise solutions and operational management. They are seeking an experienced L1 Enterprise Operations Engineer to monitor and maintain server environments for the Department of State, ensuring continuous operations and effective troubleshooting.

EnterpriseGovernmentProfessional Services

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Monitor enterprise server environment for the Department of State, communicate and support stakeholder communications, resolutions, and continuous operations

Work closely with Systems Administrators on troubleshooting server problems and documentation of all changes, issues and problems related to maintaining the servers

Perform reboots on physical and use VMware vSphere client to reboot virtual servers

Responsible for manually pinging, testing, and opening problem outages for servers and web sites that are not responding

Able to escalate issues to level 2 LAN Administrators

Use knowledge of standard and non-standard operating rules, procedures, and diagnostic techniques to resolve difficult operating problems

Escort and monitor un-cleared workers on site

Qualification

IT Service Management toolsMicrosoft Server Operating SystemsVMware vSphereTroubleshooting IT hardwareSecret security clearanceCommunication skillsProblem-solving skills