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Encore Luxury Living · 1 month ago

Director of Community Partnerships

Ronkonkoma, NY 11779, USA

Full-time

Onsite

Director/Executive

$120K/yr - $120K/yr

Encore Luxury Living is seeking a Director of Community Partnerships to enhance their brand presence and generate qualified referrals. This hybrid role involves relationship management, event coordination, and strategic partnership development to create experiences that benefit residents and strengthen community ties.

Assisted LivingReal EstateRental Property

Responsibilities

Identify, vet, cultivate, and maintain strategic relationships with community organizations including: Educational institutions (schools, drama centers, art schools, dance studios), Cultural organizations (pottery centers, music academies, museums), Civic entities (chambers of commerce, municipal offices, local government), Community groups and nonprofit organizations, Religious organizations in the local community such as temples and churches

Map organizational influence and identify key decision-makers at partner organizations

Develop a robust pipeline of partnership opportunities across all 26 communities

Create and maintain a partnership database tracking contacts, engagement history, and opportunities

Serve as one of the primary liaison between our communities and external partners to ensure mutually beneficial, long-term collaborations

Regularly engage with town officials, local business owners, and cultural leaders to strengthen our brand presence and goodwill

Ensure engagement of current stakeholder groups within our organization (via mentorship at the community level) that require engagement such as family members i.e adult children, adult grandchildren, and youthful great grandchildren in a way that will contribute to resident retention, and elongated length of stay

Work with Communities (including Lifestyle Directors, EDs and DCRs) to Design and implement a calendar of signature events for each community, including: Intergenerational programming with schools and youth organizations, Cultural showcases and performances, Community open houses and chamber of commerce networking events, Town street fairs and civic celebrations, Seasonal signature events that drive community awareness

Collaborate with Lifestyle teams to ensure events align with resident interests and programming goals

Partner with Business Development teams to maximize lead generation and referral opportunities from events

Ensure that all events across all communities align with brand standards, quality, company mission, and community engagement goals

Mentor Lifestyle Directors, EDs, and Lifestyle coordinator how to execute events independently

Work with VP of Strategy, Regional Director of Hospitality, Food Service Directors, as well as EDs in the communities to ensure hospitality is at the forefront of each event executed

Serve as the primary liaison between Business Development and Lifestyle departments

Translate partnership opportunities into resident engagement and occupancy growth

Provide Business Development teams with event-based prospecting opportunities

Support Lifestyle teams with external partnership resources and programming enhancement

Coordinate with marketing to promote events and maximize attendance

Monitor, Track and Report on KPIs including: Move ins attributed to events, Referral generation, Partnership engagement including: Number of strategic partnerships formed and maintained, Number of partnership-driven events executed, Partnership satisfaction rating, Number of external meetings and follow-ups held, Event attendance and engagement, Event Press

Identify opportunities for cross-promotion and media coverage that elevate the company’s presence in each market

Provide regular updates to leadership on partnership portfolio and community impact

Continuously optimize event strategy based on performance data and community feedback

Qualification

Partnership DevelopmentEvent CoordinationRelationship ManagementCommunity EngagementPerformance ReportingStrategic PlanningCross-Functional Collaboration