Tri Pointe Homes · 21 hours ago
New Home Assistant
Tri Pointe Homes is about more than homes, we are about people, and they are seeking a New Home Assistant to join their team in Austin. The role involves assisting New Home Advisors in optimizing new home sales and enhancing the customer experience within assigned communities.
Home ImprovementReal EstateReal Estate Investment
Responsibilities
Greets and engages visitors to establish relationships and assists New Home Advisors to determine visitor needs and customer preferences, utilizing the Company’s selling philosophy and training materials
Provides information about the community, builder/Company, brand, and individual homes, emphasizing key selling messages and the unique customer value proposition
Provides brochures, maps, mortgage information, price sheets, and any other information required
Assists New Home Advisors to ensure visitors are accompanied through sales office, models, and inventory homes, and questions are appropriately answered
Provides timely and consistent follow-through with customers from initial contact through closing and post-closing activities
Stays abreast of all community and product knowledge required to answer customer questions
Assists New Home Advisors with all administrative aspects of the sales office including, but not limited to, answering phones, scheduling appointments, pre-qualifying customers, preparing purchase and sale contracts, filing, handling reservations, preparing escrow documentation, distributing buyer notices, event planning, coordinating maintenance of sales office/center and opening/closing the sales office/center and model homes
Enters information into the Company’s Customer Relationship Management (CRM) system (at least daily), documents daily traffic and assists New Home Advisors with reports and information summaries to management
Other duties as assigned
Qualification
Required
High School diploma or equivalent certification
Current working knowledge of homebuilding and the residential real estate industry
Knowledge of sales programs, policies, and procedures
Proficient in Microsoft applications, including Word, Excel, and Outlook
Preferred
A minimum of 1 year of previous new home sales experience
Real estate license
Company
Tri Pointe Homes
TRI Pointe Homes. Our company’s core values of quality, integrity and excellence are the driving force behind innovative designs that It is a sub-organization of Tri Pointe Group.
Funding
Current Stage
Late StageLeadership Team
Recent News
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2026-01-22
2025-11-14
2025-11-10
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