Sage · 2 months ago
Client Growth Manager
New York, New York, United States
Full-time
Onsite
Mid, Senior Level
$150K/yr - $175K/yr
4+ years expSage is on a mission to improve care and quality of life for older adults, particularly those in senior living facilities. The Client Growth Manager will be responsible for expanding partnerships with senior-living operators, executing expansion strategies, and fostering executive relationships to drive long-term growth.
AppsSocialSoftware
Responsibilities
Quarterback portfolio expansion. Build and execute expansion strategies that move partners from pilot(s) to multi-community deployments across their portfolio, including new products and add-ons
Forecast and hit targets. Maintain a rigorous view of expansion pipeline; deliver against quarterly revenue and retention goals
Be the executive point of contact. Cultivate C-suite and regional champions at operators, REITs, and PE-owned platforms; lead regular business reviews, align on goals, and remove blockers
Quantify ROI and operational impact (e.g., workflow efficiency, risk reduction, care outcomes); package insights into crisp, fact-based narratives that drive buy-in and budget approval
Orchestrate cross-functional expansion sprints. Translate operator goals into a clear plan, and coordinate with Implementation/Client Success/Product/Engineering/Marketing to achieve said goals
Escalate and de-risk. Serve as an executive escalation path internally and externally; anticipate issues and orchestrate fast, durable resolutions
Represent Sage in the market. Join partner executive meetings and relevant industry events to deepen relationships and unlock new avenues of growth
Qualification
Required
4+ years in enterprise account management, sales or biz dev – ideally in health tech, senior living, or care delivery
Proven record working with VP/C-suite stakeholders and navigating complex, value-based commercial motions
Demonstrated success securing renewals and/or expansions across multi-site portfolios
Executive-ready communication; skilled at framing financial and operational impact
Product curiosity—you go deep enough to credibly match capability to operator outcomes
Ability to go deep to understand and speak to product capabilities
Self-starter with high ownership; comfortable orchestrating cross-functional stakeholders
Preferred
Senior Living ecosystem fluency (Operators, REITs, Private Equity), including investments, asset management, budget cycles, and regional dynamics
Consistent quota attainment in prior roles, with a history of meeting or exceeding targets across multiple quarters
Experience building repeatable playbooks for pilot-to-portfolio expansion
Familiarity with handling sensitive information appropriately and aligning to info-security norms in healthcare contexts
Benefits
Competitive base compensation
Stock options
Incentive bonus if we hit 2025 revenue targets (to be determined)
Fully-paid health and dental insurance coverage
Vision insurance
Membership to premium primary and urgent care
Online medical health providers
Take as you need time off policy
7 paid holidays
Company wide winter break during the holidays
Company
Sage
Sage is an operation management system that enhances senior caregiving efficiency.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$59MKey Investors
IVPMaveronGoldcrest Capital
2024-12-05Series B· $35M
2023-10-25Series A· $15M
2022-07-28Seed· $9M
Leadership Team
Raj Mehra
CEO & Co-founder
Ellen Johnston
Chief Product Officer and Co-founder
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