Second Dinner · 2 months ago
IT Systems Specialist
Irvine, California (Hybrid)
Full-time
Hybrid
Mid Level
$90K/yr - $120K/yrSecond Dinner is an award-winning independent game development studio known for its innovative projects. They are seeking a mid-level IT Systems Specialist to provide frontline support for both remote and in-office team members, managing hardware and software tools while ensuring seamless productivity across the organization.
Digital EntertainmentGamingPC Games
No H1B
Responsibilities
Be our frontline support by independently providing friendly and efficient day-to-day hardware and software support to Second Dinner team members both remotely and in office
Manage and troubleshoot core tools and services, including: Okta (Single Sign-On), Google Workspace, Slack, GitHub, Unity, Zoom, Atlassian products (Jira, Confluence), Microsoft 365
Field support needs for both MacOS and Windows PC environments, including: Set up and configure new machines, Troubleshoot hardware and software issues, Manage software updates and patches, Assist with data migration and backups, Oversee our MDM platforms and mobile devices (Microsoft InTune for Windows, Kandji for macOS)
Maintain hardware and software inventories
Document IT processes and create user guides
Support and work with the IT team to implement automation initiatives in the IT department
Collaborate and support the IT Manager and Security & Compliance Manager on various strategic projects
Stay current with IT best practices and emerging technologies
Qualification
Required
Understanding of IT infrastructure and support processes
Familiarity with common business software and SaaS applications
Working knowledge of both MacOS and Windows operating systems
Experience with basic troubleshooting and problem-solving in Mac and PC environments
Experience in a helpdesk or customer support role
Strong interpersonal and communication skills
A friendly, patient, and service-oriented attitude
Excellent problem-solving abilities and attention to detail
Eagerness to learn and grow in an IT role
Ability to work both independently and as part of a team
Flexibility to respond to occasional on-call duties
Ability to carry and lift up to 25 lbs for shipping and receiving equipment
Preferred
Experience with any of our specific tools (Okta, Google Workspace, Slack, etc.)
Basic understanding of networking concepts
Familiarity with IT security best practices
Knowledge of mobile device management (MDM) systems
Benefits
Medical, Dental, and Vision insurance plans with Second Dinner paying 100% of premiums for employees and 75% for dependents for many plans
401(k) contribution with no waiting period
16 weeks paid parental leave with no waiting period
Home office improvement bonus
Paid Vacation & Sick time
Up to 10 BetterHelp sessions covered each benefits plan year
Company Winter Holiday shutdown (Dec 25-Jan 1)
Company Summer Holiday shutdown (week of July 4)
Company Events - In-person Summer all-hands gathering, in-person holiday party, and virtual events throughout the year
Company
Second Dinner
Second Dinner is an award-winning independent game development studio that is here to make the most fun games in the world. Not super fun games.
Founded in 2018
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$130MKey Investors
Griffin Gaming PartnersNetEase
2024-01-08Series B· $100M
2019-01-03Corporate Round· $30M
Leadership Team
Jomaro Kindred
Art Director / Co-Founder
Recent News
2025-10-06
2025-10-04
Company data provided by crunchbase