Senior Voice Engineer jobs in United States
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CACI International Inc · 1 month ago

Senior Voice Engineer

CACI International Inc is a company dedicated to ensuring the safety of our nation, focusing on integrity and innovation. The Senior Voice Engineer will be responsible for the operations and maintenance of the Cisco Voice environment, managing various tickets, and ensuring system operationality for corporate activities.

Information TechnologyService IndustrySoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Execute performance and statistical monitoring and develop procedures and best practices to improve overall environment
Manage configuration, deployment and maintenance of multi-site Cisco VoIP Network and multi-site Cisco UC Environment Design, including managing and supporting the CUBE environment
Acquire, maintain, and report on data related to VoIP network performance management, capacity planning and utilization trend analysis
Review network design and configuration and make recommendations to improve functionality and quality
Management, administration, and support of multiple Call Center environments our team supports, including using Variphy
Lead vendors and technicians handling voice and data networks
Provide advice about level 4 engineering to Field Service teams and engineers
Provide management, administration, and support of core Voice & Video environment. Maintain same for Lab environment
Design, Maintenance, and certification of Teams, Zoom, and Webex calling and conferencing, as well as Cisco Jabber, IP phones, and various Video Devices (VTC)
Extensive UCCX Scripting, administration, and design

Qualification

Cisco VoIP NetworkCisco UC EnvironmentMicrosoft TeamsZoomWebExSIP environmentUCCX ScriptingVMWareSoft-phone systemsCX-OneOperating system knowledgeProblem resolutionTeam collaboration

Required

5-7 years working in a SIP environment
required experience with Cisco hardware and software
Microsoft Teams
Zoom
WebEx
Strong ability to work independently and quickly resolve issues in a highly visible position
Strong understanding of when to include other team members to assist in problem resolution

Preferred

Additional experience with Cisco voice environments
Soft-phone systems
VMWare
CX-One
strong operating system knowledge

Benefits

Healthcare
Wellness
Financial
Retirement
Family support
Continuing education
Time off benefits

Company

CACI International Inc

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At CACI International Inc (NYSE: CACI), our 25,000 talented and dynamic employees are ever vigilant in delivering distinctive expertise and technology to meet our customers’ greatest challenges in national security.

H1B Sponsorship

CACI International Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (3)
2022 (4)
2021 (2)
2020 (2)

Funding

Current Stage
Public Company
Total Funding
$1B
2025-05-21Post Ipo Debt· $1B
2003-01-10IPO

Leadership Team

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John Mengucci
President & CEO
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Darryl W Burke
Senior Vice President / Air Force Client Executive
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Company data provided by crunchbase