Customer Identity Platform Engineer jobs in United States
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Ford Motor Company · 2 hours ago

Customer Identity Platform Engineer

Ford Motor Company is a leading global automotive manufacturer, seeking a Customer Identity Platform Engineer to enhance their customer identity platform. This role involves engineering, development, and support of identity and access management solutions on Azure AD B2C, while collaborating with various teams to ensure a secure and premium customer experience.

AutomotiveAutonomous VehiclesManufacturingTransportation
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Responsibilities

Collaborate with the Technical Anchor to design, engineer, develop, deploy, and support new Azure AD B2C software and platform features that adhere to Ford security, architecture, and IAM standards
Support delivery of tactical and strategic IAM solutions, including analysis, design, and implementation to improve security posture
Contribute to the development and implementation of IAM strategies and roadmap
Develop and maintain metric dashboards and monitoring/alerting systems
Provide day-to-day operations of requests, incidents, and problems
Create and maintain technical documentation for team and integrating applications (e.g., architecture diagrams, API documentation, coding standards, operational processes, procedures, configurations, application onboarding tips, etc.)
Use modern software development Agile methodologies to deliver high-quality software on time and on budget
Use modern software delivery pipelines to automate the deployment and testing of software and platform features
Maintain and update Ford custom policies using the Identity Experience Framework
Maintain and update UI (visual presentation of user journeys) in accordance with the Ford UI Design Team provided specifications
Write clean, efficient, and maintainable code in C#, .NET Core, or other relevant languages that can integrate with Azure Graph APIs

Qualification

Azure AD B2CIAM principlesC#.NET CorePowerShellDev Enablement ToolsApplication InsightsLog AnalyticsAzure App ServicesAzure API ManagementSRE principlesProblem-solvingCommunication skillsTechnical documentation

Required

Bachelor's Degree (or a combination of education and relevant employment)
3 to 5 years of experience with: Demonstrated understanding and the application/implementation of IAM principles, multi-factor authentication, and conditional access
Working collaboratively to identify and solve problems with a globally dispersed and diverse team
Designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization
Demonstrated strong problem-solving skills
Demonstrated ability to explain complex technical concepts to a variety of audiences (e.g., team members, business partners, senior management)
Demonstrated strong verbal, interpersonal, and written skills with the ability to work directly with business owners and application teams for gathering information and troubleshooting
Demonstrated ability to work under pressure, meet strict deadlines, challenge the status quo, and manage ambiguity
1 to 2 years of experience with: Dedication to delivering a secure, always-on customer identity platform
Demonstrated understanding of Azure AD B2C
Understanding of Application Insights, Log Analytics, Azure App Services, Azure API Management
Demonstrated experience with Dev Enablement Tools (e.g., Jira, GitHub, Postman, etc.)
Demonstrated experience with PowerShell
Ability to support 24/7 coverage (rotational on-call support)

Preferred

3-5 years of experience managing Azure AD B2C, including writing and managing custom policies
2-5 years of experience with PowerShell, C#, .NET Core, or other relevant languages
Experience designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization
Understanding of Site Reliability Engineering (SRE) principles
Industry recognized certifications a plus (e.g., AZ-900: Azure Fundamentals, Certified Information Systems Security Professional (CISSP))

Benefits

Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.

Company

Ford Motor Company

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We don't just make history -- we make the future.

Funding

Current Stage
Public Company
Total Funding
$16.23B
Key Investors
US Department of EnergySoros Fund Management
2025-07-29Post Ipo Debt· $3B
2023-08-17Post Ipo Debt· $4B
2023-06-22Debt Financing· $9.2B

Leadership Team

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James Farley
Chief Executive Officer
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Efrat Barit
COO
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Company data provided by crunchbase