Synchrony Pharmacy ยท 2 hours ago
Quality Assurance Technician
Synchrony Pharmacy offers collaborative clinical solutions for senior housing and long-term care pharmacy. The Quality Assurance Technician will investigate customer inquiries, manage medication errors, and ensure compliance with regulations while providing education and training to facilities.
Health CareMedicalNursing and Residential CarePharmaceuticalRetailSales
Responsibilities
Investigates and responds to any customer care inquiries or complaints
Researches error reporting and identifies trends to determine areas of focus for process improvement
Manages and records all external med errors for quality assurance to include tracking and reporting
Provides education and takes steps to ensure corrective action is followed to avoid or minimize future errors
Ensures regulatory compliance as it pertains to controlled substances
Provides in-service training to educate facilities on controlled substances and provide retraining when necessary
Schedules, plans, and leads regularly occurring QA meetings
Cross-trains in other areas of the pharmacy as schedule dictates
Travel (10%) including overnight stay as needed
Qualification
Required
High school diploma
State Pharmacy Technician License
Preferred
Additional college classes
Five (5) to seven (7) years in healthcare, senior living industry or long-term care environment
Exemplary computer skills that includes experience and good working knowledge of the Microsoft Office Suite of products
Benefits
Competitive salaries and weekly pay
Wage increases EVERY quarter
Student loan repayment, scholarships, and tuition reimbursement
Health, dental, vision, and life insurance kick in on the first of the month after your start date
401(k) Match
Bonuses for attendance, referrals, and gas
Quarterly employee recognition ceremonies
And so much more!