ServiceNow ITSM Platform Developer - Secret or Top Secret clearance required jobs in United States
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PGTEK ยท 1 month ago

ServiceNow ITSM Platform Developer - Secret or Top Secret clearance required

PGTEK is a consulting organization focused on helping clients achieve their business and technology objectives. They are seeking an experienced ServiceNow ITSM Developer to support Federal customers by delivering and enhancing ITSM capabilities, ensuring alignment with federal security and compliance standards.

Information Technology & Services
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Growth Opportunities
badNo H1BnoteSecurity Clearance RequirednoteU.S. Citizen Onlynote

Responsibilities

Design, develop, and deploy ServiceNow ITSM solutions that meet federal requirements and best practices
Build and customize applications/modules including Incident, Change, Request, Service Catalog, CMDB, Knowledge, HR, and custom applications
Develop and enhance Service Portal pages, widgets, catalogs, and domain-separated configurations
Automate ITSM workflows and optimize end-to-end service delivery processes
Integrate ServiceNow with external systems and federal enterprise platforms
Conduct code reviews, create technical documentation, and ensure adherence to development standards
Stay current with ServiceNow releases and recommend platform improvements
Troubleshoot complex technical issues and collaborate with security teams to ensure FISMA/NIST/FedRAMP compliance
Act as a technical advisor to stakeholders including executives, platform owners, architects, and development teams

Qualification

ServiceNow ITSM developmentJavaScriptIncident ManagementAngularJSHTMLCSSCMDBCloud platform certificationsEnterprise Architecture certificationsDebugging abilityCollaboration with stakeholdersTechnical documentation

Required

U.S. Citizenship required along with an active Secret clearance (Top Secret preferred)
5-7+ years of ServiceNow ITSM development experience
Strong proficiency with JavaScript, AngularJS, HTML, CSS, Bootstrap, JSON/XML, business rules, script includes, workflows, client/server-side scripting, UI policies/actions, ACLs, and catalog development
Experience with Incident, Change, Request, Knowledge, Catalog, Variable Sets, Client Scripts, and CMDB
Experience developing custom applications and Service Portal widgets
Strong debugging ability and proficiency in producing clean, testable code
Ability to work directly with business leaders, gather requirements, and define roadmap-aligned solutions
Must meet FedRAMP/secure environment requirements (U.S. Citizen/National/Person and background screening)

Preferred

Bachelor's degree in Computer Science, IT, or related field
Enterprise Architecture certifications (TOGAF, IT4IT) and/or cloud platform certifications
Experience in management consulting or customer-facing technical roles
Familiarity with enterprise workflow platforms

Benefits

Comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option
A vision plan
Dental insurance with the base dental plan option paid for by PGTEK
Life Insurance
Short and Long-Term disability
Critical Illness insurance have premiums covered
Matching 401(k) plan
Discount on pet insurance through ASPCA Pet Insurance
Employee Assistance Program is available at no cost to all employees
Generous amount of PTO and Holidays
Education Assistance Program is available after 12 months of employment

Company

PGTEK

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Our firm provides global IT infrastructure professional services to industry-leading OEM, infrastructure software, and significant private and public sector organizations.

Funding

Current Stage
Growth Stage

Leadership Team

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Scott Podmilsak
CEO and Owner
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Company data provided by crunchbase