Delta Dental Ins. · 4 hours ago
Director Applications Development - Care Delivery, Rev Cycle and PX Applications
Delta Dental Ins. is a leading organization in dental care services, seeking a Director of Applications Development to oversee enterprise applications supporting clinical operations and patient experience. The role involves strategic leadership in implementing and optimizing applications to enhance workflow and patient care in a growing dental services organization.
Health CareHealth InsuranceInsurance
Responsibilities
Develop and execute a multi-year applications roadmap aligned with clinical, financial, and patient experience strategies
Lead Epic implementation and Community Connect rollout programs, enabling connectivity across affiliated dental groups and partner organizations
Oversee implementation, enhancement, and integration of Epic applications (Wisdom, Cadence, Resolute, MyChart) and other applications across multiple dental practices
Lead full lifecycle management of technology initiatives-from design through go-live and continuous improvement
Oversee interoperability strategy leveraging FHIR, HL7, EDI X12, API, and secure data exchange protocols to ensure seamless information flow between Epic and third-party platforms
Partner with clinical, RCM, and IT leaders to develop and deliver strategic roadmaps to improve workflows, automate data exchange, and enhance operational efficiency
Drive governance and change management processes to maintain stable, compliant, and high-performing applications
Establish operational KPIs and promote data-driven decision-making within care delivery, revenue operations and patient experience teams
Manage vendor relationships, contract performance, and ongoing partner integrations supporting billing, claims, and patient communications
Collaborate with analytics and informatics teams to enable data pipelines, integration with data lakes, and population health reporting
Lead and mentor a cross-functional applications team responsible for performance, uptime, and workflow optimization across the enterprise
Develops operating budgets in support of the business units' financial objectives and assumes accountability for the department's performance against budget
Qualification
Required
Bachelor's degree in Information Systems, Healthcare Administration, or a related field required
10+ years of healthcare or dental IT experience, with at least 5 years in a leadership role overseeing enterprise systems
Proven Epic experience, including successful full lifecycle implementations and Community Connect deployments
Extensive background in RCM systems, clinical workflows, interoperability design, and patient experience technology
Demonstrated success managing complex multi-vendor ecosystems integrated with Epic and cloud-based platforms
Strong working knowledge of healthcare data standards, data governance, and reporting architectures
Experience leading large teams of individuals and team of teams and the ability to manage staff effectively
Expertise in interoperability and integration technologies: HL7, FHIR, RESTful APIs, EDI X12, SFTP, and clinical data exchange
Proficiency in data architecture, master data management (MDM), and data quality frameworks
Experience with integration middleware tools (e.g., Mirth Connect, Rhapsody, Cloverleaf, MuleSoft)
Strong understanding of Microsoft Azure or other public cloud deployment architectures and patterns
Strong understanding of dental RCM workflows, payer connectivity, and eligibility/claims processing
Proven leadership in multi-site technology rollouts, change management, and vendor partnership management
Excellent communication, stakeholder management, and organizational leadership skills
Preferred
Master's degree preferred
Benefits
Competitive base and incentive pay
401(k) with robust matching and non-matching contributions
Rich medical & pharmacy benefits
100% employer-paid dental and vision benefits
Holistic wellbeing program with deep financial incentives
Generous paid time off plus 12 paid holidays and your birthday off
Culture of growth and learning: career development; tuition reimbursement; recognition program
Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
Social responsibility and volunteer opportunities
Employee discount program
Company
Delta Dental Ins.
At Delta Dental, we’re behind millions of smiles and counting.
H1B Sponsorship
Delta Dental Ins. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2024 (2)
2022 (3)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
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