NEOGOV · 1 month ago
Health Benefits Analyst II - Portuguese Speaking Required (Open & Promotional)
County of San Mateo, CA
Full-time
Onsite
Entry, Mid Level
$6,565.87/mo - $8,212.53/mo
1+ years expSan Mateo County Health is seeking a qualified Health Benefits Analyst II who is fluent in Portuguese to assist with healthcare financial assistance programs. The role involves interviewing clients, determining eligibility for various health coverage programs, and providing enrollment assistance to low-income residents of San Mateo County.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Interview clients to obtain pertinent information regarding eligibility for healthcare financial programs
Assist the public with enrollment in programs to assist with medical coverage such as Medi-Cal, Covered California, Access and Care for Everyone (ACE), Discounted HealthCare (DHC), Charity Care and the Kaiser Community Health Care Program
Provide a variety of routine to difficult patient services office support within County Health and San Mateo Medical Center
Serve as the initial contact for many low-income clients seeking free or low-cost insurance and will help guide them through the enrollment process
Provide final determination for County healthcare financial assistance programs such as the ACE, Discounted HealthCare and Charity Care programs
Work closely with out-stationed Human Services Agency Benefits Analysts and clinic staff in order to finalize eligibility determinations for Federal, State and County funded programs
Participate in policy training for all programs and all relevant refresher courses
Interact with staff from the community-based organizations, San Mateo Medical Center, the Health Plan of San Mateo, the Human Services Agency, and other state and local stakeholders
Attend assigned staff meetings
Participate in community outreach events
Administer outreach, navigation, utilization and retention activities in regard to healthcare programs to ensure families understand program benefits and that covered services are being accessed
Other duties as assigned
Qualification
Required
Fluency in Portuguese and English, both spoken and written
One year of experience performing assessment, placement and/or healthcare financial assistance eligibility work within the last five years
Knowledge of public and community resources and programs
Knowledge of the interrelationships of the various disciplines in the health and human services field
Knowledge of interviewing techniques
Knowledge of County, State and Federal healthcare financial assistance program policies and regulations
Knowledge of office procedures and practices, including filing and the operation of standard office equipment
Knowledge of basic record keeping principles and practices
Knowledge of automated systems
Knowledge of workload planning and prioritizing techniques
Ability to organize and maintain a heavy workload on a current basis and within set deadlines
Ability to follow instructions
Ability to communicate effectively, orally and in writing with people of diverse backgrounds and cultures
Ability to establish and maintain effective working relationships with those contacted in the course of the work
Ability to work well under pressure
Ability to work in accordance with the established guidelines
Ability to make independent decisions
Ability to assume responsibility for assigned tasks
Ability to deal effectively with divergent needs of customers
Ability to interpret and apply laws, rules and regulations
Ability to prepare, maintain and interpret reports and records
Benefits
Health and wellness
Financial security
Wellness and professional development programs
Federal Social Security system
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase