The University of Texas at Austin · 1 month ago
Student Administrative Assistant (Receptionist) (Open to Work-Study and Non-Work Study)
The University of Texas at Austin is a prominent educational institution seeking a Student Administrative Assistant for its Texas Performing Arts department. This part-time role serves as the first contact for clients and customers, providing clerical support and excellent customer service while assisting with various administrative tasks.
Corporate TrainingEducationHigher EducationUniversities
Responsibilities
Act as the first point of contact for guests entering the Bass Concert Hall lobby
Assist guests both in person and over the phone with issues relating to upcoming performances and general information about Texas Performing Arts
Greet guests as they enter, and remain attentive to answer any questions they might have
Have an overall understanding of Texas Performing Arts in order to transfer callers and respond to e-mails appropriately
Provide superior customer service, both in person and over the phone
Assist in routine data collection and processing
Perform data entry/retrieval functions, including the maintenance of existing data files
Represent Texas Performing Arts with a pleasant and professional demeanor through all interactions
Assist with shipping and receiving of packages for guest services
Provide customer service for vendors and patrons with parking needs to the facility
Monitor the front of house area on show days by allowing and denying access to guests according to the rules of each show
Assist in setting lobbies up for events; moving furniture, setting up tables and chairs
Provide clerical support, specifically with record keeping and data entry
Arrive on time for work and maintain a reliable attendance record
Dress appropriately for work in a casual, yet professional environment. Work on loading dock will require dealing with outside weather conditions
Qualification
Required
Availability to work scheduled shifts during normal business hours (M-F; 9-5)
Excellent communication skills
Accuracy in spelling, grammar, and punctuation
Must be self-motivated, detail-oriented, and able to work with minimal supervision
Basic computer skills with a working knowledge of Microsoft Word and Excel
Strong independent and collaborative work ethic
Responsible, dependable, and punctual behaviors
Enjoy working with people of varied backgrounds
Proven ability to think quickly on one's feet to solve challenges as they arise
Demonstrated ability to tactfully and professionally interact with professional artists and performers, as well as day-to-day interaction with departmental staff and contractors
Preferred
The ability to lift 25 pounds regularly (not required for all possible locations)
An interest in the performing arts
An interest in venue operations, volunteer coordination, and/or customer service
Previous customer service work
Benefits
Students in this position may choose to enroll in the UTSaver voluntary retirement programs.
Company
The University of Texas at Austin
The University of Texas at Austin is one of the largest public universities in the United States.
H1B Sponsorship
The University of Texas at Austin has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (210)
2023 (175)
2022 (186)
2021 (187)
2020 (190)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Republic Capital Group
2022-09-14Series Unknown
Recent News
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